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JobsBiogen

Head of Commercial Learning and Development

Biogen

Head of Commercial Learning and Development

Biogen

Cambridge, MA

·

On-site

·

Full-time

·

5d ago

About This Role: As the Head of Commercial Learning, you will be responsible for the end-to-end learning strategy for the US commercial organization. You will lead a high-performing team of trainers and instructional designers to build a "Learning Organization" that translates brand strategy into field behaviors. You will ensure that every member of the field force—from new hires to veteran leaders—possesses the customer engagement, clinical, pull-through, and leadership competencies required to succeed in a highly regulated and competitive marketplace. Additionally, you will lead the strategy, development, and execution of training programs for sales and market access teams across levels while managing budgets, teams, vendors, and using metrics to prove ROI and drive performance.

What You’ll Do:

  • Oversee the creation of comprehensive learning pathways for diverse roles, including Sales Representatives, Field Managers, and Market Access professionals.
  • Develop learning content for both new hires and continuous learning across various mediums such as e-learning, POA meetings, and workshops.
  • Set the standard for modern pedagogy, incorporating micro-learning, gamification, and simulation-based training.
  • Oversee the design and delivery of a Leadership Development Curriculum for field leaders.
  • Manage a team of franchise-aligned trainers, ensuring adherence to standards of excellence and adult learning principles.
  • Manage learning budgets, select and oversee agency partners, and coordinate with IT on LMS needs.
  • Drive a structured approach to learning needs analysis, linking identified gaps to learning interventions.

Who You Are: You are an inspiring leader who thrives in creating strategic learning architectures that empower teams to excel. Your passion for instructional design drives you to innovate and elevate training programs beyond traditional methods. You are adept at managing large, diverse teams and possess a keen ability to influence and partner cross-functionally. You are committed to excellence and compliance, and you are driven by the continuous improvement of learning outcomes.

Required Skills:

  • Bachelor's Degree in a relevant field with 15+ years in Pharmaceutical Commercial roles, with at least 7–10 years specifically in Learning & Development leadership.
  • A deep understanding of how adults learn and a proven track record of building curriculum from the ground up.
  • Experience defining a learning roadmap, KPIs, and developing the LMS and other technology platforms for a best-in-class learning environment.
  • Experience managing a sizable, diverse team (10+) of specialists and remote trainers.
  • As a “Coach of Coaches”, you have the ability to develop the trainers themselves, elevating their delivery and facilitation skills.
  • Strong ability to work cross functionally and influence Brand Marketing, Sales leadership, and HR.
  • Ability to drive change and influence stakeholders.
  • Can rapidly pivot training programs in response to new clinical data or competitive launches.

Preferred Skills:

  • Master’s Degree in Instructional Design, Education, or related field.
  • Experience with cutting-edge educational technologies and platforms.

Job Level: Management

Additional Information:

The base compensation range for this role is: $222,000.00-$305,250.00
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.

Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.

In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees’ and their families physical, financial, emotional, and social well-being; including, but not limited to:

  • Medical, Dental, Vision, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability insurance
  • A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company paid holidays + 3 paid days off for Personal Significance
  • 80 hours of sick time per calendar year
  • Paid Maternity and Parental Leave benefit
  • 401(k) program participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource Groups participation

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.

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About Biogen

Biogen

Biogen

Public

Specializing in the treatment of neurological diseases.

5,001-10,000

Employees

Cambridge

Headquarters

Reviews

4.1

47 reviews

Work Life Balance

3.6

Compensation

4.7

Culture

4.1

Career

4.4

Management

3.8

84%

Recommend to a Friend

Pros

Opportunities for continuous learning and growth

Strong engineering culture with focus on code quality

Cutting-edge technology stack and interesting technical challenges

Cons

Organizational changes and restructuring can be disruptive

Fast-paced environment with tight deadlines

Work-life balance can be challenging during product launches

Salary Ranges

541 data points

Mid/L4

Senior/L5

Mid/L4 · SR Analyst, R&D Business Ops

1 reports

$131,388

total / year

Base

$114,250

Stock

-

Bonus

-

$131,388

$131,388

Interview Experience

47 interviews

Difficulty

3.5

/ 5

Duration

14-28 weeks

Offer Rate

36%

Experience

Positive 65%

Neutral 25%

Negative 10%

Interview Process

1

Phone Screen

2

Technical Interview

3

System Design

4

Behavioral

5

Team Fit

Common Questions

Tell me about a challenging project

System design question

Coding problem

Why this company