Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.

The facts that speak for themselves:

• We’ve funded over $110 billion in loans (more than any other fintech in the US!)
• Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
• Better’s propriety AI platform makes us an award-winning lender:
• Fintech Breakthrough Award 2025: Best Lending Innovation
• Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
• Yahoo! Finance (2025): Best Online Mortgage Lender
• Money Magazine (2025): Best for fast closing
• Forbes (2023): Best Online Mortgage Lender

We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

About the role:

The Core Services analyst will be responsible for efficiently ordering and processing credit reports, along with managing associated activities related to credit assessment like supplements, payoff statements, Income and employment Verification etc. This role requires meticulous attention to detail, strong organization and communication skills, and the ability to analyze and interpret credit data accurately.

Responsibilities:

1. Primary contact point regarding concerns related to the requirement for a new or updated Credit Report.
2. Ordering and processing of Credit Supplements from third party vendors.
3. Ordering and processing payoff documents from different lenders in a timely and efficient manner.
4. Conduct thorough verification of borrower’s income and employment by contacting employers directly or obtaining documents from the third-party vendors.
5. Perform detailed due diligence to ensure that verification is obtained from the correct party and the information provided is accurate.
6. Obtain personal, business and student transcripts which assist in verifying income and employment summary.
7. End to end processing of Subordination of a line by reaching out to different lenders, preparing the checklist as per their requirements, coordinating with payments and getting the lien subordinated.
8. Collaborate with Coordinators, Underwriters, Loan Consultants, Collateral and Closing teams to ensure smooth processing of mortgage applications.
9. Support Underwriter by processing Credit, Income and Assets activities, which are crucial to be cleared before Final approval.
10. Calling the vendors, employers and third parties to obtain documentation for loan qualification.

Requirements:

1. 0-2 yrs. of relevant work experience.
2. Excellent attention to detail and organizational skills.
3. Demonstrated skills in problem solving and attention to detail.
4. Ability to work independently and as a part of a team in a fast-paced environment.
5. Effective communication skills, with the ability to connect with internal and external parties.
6. Flexibility to work in different time zones to accommodate US-based calls.