Better is the first AI-native mortgage and home equity finance company, revolutionizing one of the largest financial markets in the world. We make home finance radically more transparent; using AI and proprietary technology to eliminate friction from the mortgage process through our industry-leading AI platform, Tinman®, and the first voice-based AI mortgage assistant, Betsy™. Our mission is simple: make homeownership cheaper, faster and more accessible by transforming how people buy and finance homes.

The facts that speak for themselves:

• We’ve funded over $110 billion in loans (more than any other fintech in the US!)
• Raised over $1.2 billion in equity capital to modernize the $15 trillion mortgage industry
• Better’s propriety AI platform makes us an award-winning lender:
• Fintech Breakthrough Award 2025: Best Lending Innovation
• Yahoo! Finance (Jan 2025): Best Mortgage Lender for First-Time Homebuyers – Best for quick approval
• Yahoo! Finance (2025): Best Online Mortgage Lender
• Money Magazine (2025): Best for fast closing
• Forbes (2023): Best Online Mortgage Lender

We’re building the future of home finance—and we’re looking for smart, driven, ambitious innovators who are ready to tackle the most impactful work of their careers.

Description:

The Closing Support team plays a crucial role in assisting the Closing department by handling key pre-closing and quality control tasks. This includes preparing Initial Closing Disclosures (ICDs), pre-balancing files, performing quality reviews, and ensuring all regulatory requirements are met. The role requires strong attention to detail, organizational skills, and a clear understanding of mortgage documentation and compliance standards.

Responsibilities:

· Communicate and coordinate with internal and external stakeholders.
· Generate accurate and timely disclosures and closing documents, ensuring all regulatory requirements are met.
· Pre-balance the Closing Disclosure (CD) by coordinating with settlement agents and internal teams.
· Coordinate with the Loan team—including Loan Specialists, Closers, and Title Companies—to drive progress toward key milestones.
· Review loan files prior to closing to identify potential roadblocks and escalate them to the appropriate teams to ensure timely loan closure.
· Assist with post-closing activities, including disbursement issues and supplemental wire requests, etc.

Basic Qualifications/ Skill Sets

· High school diploma or equivalent; bachelor's degree in a related field is a plus.
· Minimum of 1 years of experience in mortgage closing, loan processing, or a related role.
· Strong understanding of mortgage loan documentation, terms, and regulatory guidelines.
· Excellent attention to detail and organizational skills.
· Ability to work independently and meet tight deadlines.
· Proficient in using mortgage industry software and tools.
· Strong communication and interpersonal skills.