
Leading company in the retail industry
Certified Apple Expert at Best Buy
About the role
As a Certified Apple Expert, you’ll create world-class shopping experiences and help our retail customers meet their technology needs. First, we’ll give you all the training you need to be an expert. Once you’re trained, you’ll lend your talents to achieving revenue, margin and operational targets. You’ll also work closely with other employees to make sure they’re prepared to demonstrate, promote and sell Apple products. While you’ll spend most of your time selling products in your area of expertise, you’ll also assist customers across all categories in the Apple department.
What you’ll do
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Act as a subject matter expert, advocate and champion for Apple products
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Maintain a high level of product knowledge through ongoing learning, self-development and specialized certifications
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Keep the department organized and ready to serve customers
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Drive profitable growth and achieve both individual and department goals
Basic qualifications
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One year of experience in sales, customer service or related fields
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Ability to work successfully as part of a team
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Ability to work a flexible schedule including holidays, nights and weekends
Preferred qualifications
- Prior experience serving as a specialist in premium, luxury or complex technology solutions
- One year of experience working with consumer electronics
What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
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Competitive pay
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Generous employee discount
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Financial savings and retirement resources
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Support for your physical and mental well-being
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline:
Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Required skills
Retail sales
Customer service
Apple product knowledge
Product demonstrations
Team collaboration
Merchandising
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About Best Buy

Best Buy
PublicBest Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M.
10,001+
Employees
Richfield
Headquarters
$7.8B
Valuation
Reviews
10 reviews
4.0
10 reviews
Work-life balance
2.8
Compensation
3.2
Culture
4.1
Career
3.7
Management
2.5
72%
Recommend to a friend
Pros
Great team environment and support
Good training and comprehensive onboarding
Flexible scheduling options
Cons
Work-life balance challenges and long hours
High stress during peak times and sales events
Pay could be better
Salary Ranges
12,325 data points
L2
L6
L3
L4
L5
L2 · Financial Analyst L2
0 reports
$58,793
total per year
Base
$23,517
Stock
$29,397
Bonus
$5,879
$41,155
$76,431
Interview experience
4 interviews
Difficulty
3.0
/ 5
Duration
21-35 weeks
Offer rate
50%
Experience
Positive 0%
Neutral 25%
Negative 75%
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
In-Person Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Customer Service Scenarios
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