Retail Experience Supervisor - Discount and Refurbished at Best Buy

As a Retail Experience Supervisor for our discount and refurbished items, you’ll use your leadership skills to inspire employees and deliver great customer experiences. You’ll create business plans to sell open-box and refurbished products and be responsible for profit and loss results. You’ll also focus on providing positive employee experiences, skill development and performance management.

What you’ll do

• Manage day-to-day department operations, including sales, merchandising, inventory maintenance and employee coaching

• Oversee hiring, onboarding, coaching and management of your team of six to seven direct reports

• Drive customer satisfaction results by working directly with customers and supporting your team’s sales skills

• Partner with other store leaders and sales floor employees to lead business rhythms and ensure seamless operations

Basic qualifications

• 1 year of leadership or management experience in business, military or related field

• 1 year of sales or customer service experience

• 6 months of experience managing and reviewing operational expenses and revenue

• Ability to lift weight up to 75 pounds with or without reasonable accommodation

Preferred qualifications

• Previous retail experience
• Consumer electronics industry experience

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay

• Generous employee discount

• Financial savings and retirement resources

• Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.