As the Sr. Specialist, Store Experience Planning and Operations, you will be responsible for creating comprehensive merchandise project plans and ensuring projects are deployed accurately and on time. You’ll have the opportunity to partner with enterprise stakeholders and major consumer electronic vendors to deliver exceptional experiences for our retail locations and customers. In this role, you’ll drive efficiency through team collaboration, delegation, and communication with key project partners. Your leadership and business acumen will propel our success in making our store experiences best in class.
This role is hybrid, which means you will be required to work some days on-site at the Best Buy location listed on this posting and some days virtually from home or other non-Best Buy location. The specific work arrangements vary by role and team. The recruiter or hiring manager will provide more details during the hiring process.

What you’ll do

• Influence without authority at all levels, building strong internal and external relationships while holding cross-functional teams accountable for project deliverables.
• Lead all aspects of project planning, including milestones, sustain plans, and evaluations, ensuring on-time, on-budget, quality delivery that meets project sponsor’s scope requirements.
• Consistently communicate project status and risks to teams, sponsors, and stakeholders through regular updates.
• Facilitate discussions and presentations in rooms of 10+ people, ensuring engagement and alignment among all participants.

Basic qualifications

• Skilled in managing multiple tasks efficiently, prioritizing effectively, and clearly conveying information to team members and stakeholders.
• 2 or more years of program and project execution experience
• 2 or more years merchandising/retail/alliance/consumer electronics operational experience
• Proven ability to influence and lead cross-functional teams without formal authority.
• Proficient with Microsoft Office
• Ability to identify, address, and resolve conflicts effectively.

Preferred qualifications

• Bachelor’s degree

What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:

• Competitive pay
• Generous employee discount
• Physical and mental well-being support

About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. ™

Best Buy is an equal opportunity employer