As a Category Director/General Manager, you’ll be responsible for the development of the product category strategies that deliver customer experience and financial goals of the business with an omnichannel mindset. You will lead a team to guide and support the priorities working alongside category leaders to adjust individual strategies and create a larger strategy focused on customer experience. You’ll be a key conduit for the vendors covering all areas of category management, including e-commerce, demand planning, fulfilment, and merchandising responsibilities.

This role is hybrid, which means you will work some days on-site at a Best Buy location and some days virtually from home or another non–Best Buy location. Work arrangements vary by team; your recruiter or hiring leader will share more during the hiring process. For this role, you must be located within a drivable distance to our office in Richfield, Minnesota.

What you’ll do

• Set strategic vision and guide category strategy to deliver strong customer experiences and financial outcomes in support of the larger company strategy, while competing in an evolving omnichannel marketplace environment.
• Lead assortment and promotional strategies for all aspects of merchandising, demand planning, and ecommerce within the portfolio, including managing P&L and inventory health within assigned Category.
• Effectively represent and communicate the category strategy and approach to category peers, key strategic 1p vendors, and cross-functional partners helping ensure all stakeholders understand the role of category within the enterprise priorities.
• Partner with Best Buy Marketplace team to incorporate a holistic category approach that is competitive in the broader marketplace.
• Drive strategic alignment and long-term value through vendor relationships, program negotiations, and industry influence.
• Leverage data, trends, and market insights to drive decisions, optimize operations, and anticipate demand shifts.
• Collaborate with CX and analytics teams to understand customer needs and use data to shape category strategy with a digital-first mindset.
• Focus on building a high-performing team through trust, vulnerability, grace, empathy and intentional development. Average team size is 10 to 15 employees.
• Prioritize coaching and growth plans to strengthen future talent, while managing workload and resources effectively.
• Demonstrate peer-to-peer leadership by sharing knowledge and influencing outcomes across teams without authority.

Basic qualifications

• 5 years of experience in merchandising, buying, demand planning, e-commerce, financial planning, or marketing
• 3 years of managing cross-functional teams
• 2 years of people management experience
• 2 years experience developing an end-to-end strategic vision

Preferred qualifications

• 10 years of experience in merchandising, buying, demand planning, e-commerce, financial planning, or marketing
• 6 years of people leadership experience
• 2 years of complex vendor management contract negotiation
• Proficient financial forecasting and planning experience

What’s in it for you
We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:
Competitive pay
Generous employee discount
Physical and mental well-being support

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.