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Best Buy
Best Buy

Leading company in the retail industry

General Manager - Prescott AZ - Small Format Retail Store

RoleSales
LevelDirector
LocationPrescott, Arizona, United States
WorkOn-site
TypeFull-time
Posted1 month ago
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Required skills

Customer Service

As the General Manager at one of our small format retail stores, you’ll be responsible for store operations including revenue, profitability, customer experience and employee engagement. You’ll align your team on how to provide customers with complete solutions while working in a store with a smaller sales floor and lower customer traffic. You’ll also contribute to Best Buy’s efforts in the local market to gain customer share.

What you’ll do- Drive ento-to-end execution of employee experience, customer experience and financial outcomes

  • Inspire your team to provide excellent service and complete solutions to customers
  • Provide leadership, coaching and development to ensure execution of strategy, performance, diversity, inclusion and belonging
  • Recruit, hire and retain employees
  • Build a store culture in which employees feel connected to company and store goals
  • Respond to customer and employee feedback to create positive shopping experiences and career growth
    Basic qualifications- 3 years of experience as a supervisor or manager in business, military or related fields
  • 2 years of sales or customer service experience
  • 2 years of experience managing and reviewing operational expenses and revenue
    Preferred qualifications- Associate degree or higher in business or related fields
  • Retail Experience
  • Consumer electronics experience
    What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay
  • Generous employee discount
  • Physical and mental well-being support
    About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

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About Best Buy

Best Buy

Best Buy

Public

Best Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M.

10,001+

Employees

Richfield

Headquarters

$7.8B

Valuation

Reviews

10 reviews

4.0

10 reviews

Work-life balance

2.8

Compensation

3.2

Culture

4.1

Career

3.7

Management

2.5

72%

Recommend to a friend

Pros

Great team environment and support

Good training and comprehensive onboarding

Flexible scheduling options

Cons

Work-life balance challenges and long hours

High stress during peak times and sales events

Pay could be better

Salary Ranges

12,325 data points

Junior/L3

L2

L6

Mid/L4

L3

L4

L5

Junior/L3 · Sales Associate

5,971 reports

$37,876

total per year

Base

$37,876

Stock

-

Bonus

-

$28,293

$50,705

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Offer rate

50%

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

In-Person Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios