Field Custom Services Project Manager - New York City NY at Best Buy

As a Field Custom Services Project Manager, you’ll oversee custom installation projects in your designated region. You’ll work with in-home designers and sales leaders to build and maintain thorough knowledge of our custom services model. You’ll lead a team of installers and build a strong employee culture that leads to favorable customer and business results.

What you’ll do

• Ensure operational consistency, strategic alignment, and performance accountability

• Build and maintain an exceptional team culture centered around engagement and belonging

• Lead all custom installation projects to completion accurately, on-time, and within budget

• Conduct site visits to drive technical expertise, safety compliance and customer experience

• Work directly with in-home designers to ensure fulfillment and complex sales strategies are being executed, and communicate your findings with field leaders

• Act as the main point of contact for customers regarding custom services through the fulfillment phase

• Support the safety, cleanliness and organization standards of retail warehouses

Basic qualifications

• 2 years of experience as a supervisor or manager

• 2 years of sales, installation, operations or customer service experience

• Current, valid driver's license

• Must be at least 21 years old

• Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.)

• Acquire and maintain any state or local licensing, as required, within 90 days of hire

Preferred qualifications

• Experience working in custom integration, project management, construction or related field

• Experience managing a remote workforce

• Bachelor’s degree in operations management, distribution, logistics, business or related field

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

• Competitive pay

• Generous employee discount

• Financial savings and retirement resources

• Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.