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Best Buy
Best Buy

Leading company in the retail industry

In-Home Repair Helper at Best Buy

RoleServices
LevelEntry
LocationMaplewood, Minnesota, United States
WorkOn-site
TypeFull-time
Posted1 day ago
Apply now

About the role

As an In-Home Repair Helper, you’ll assist with the diagnosis, repair and reassembly of major appliances and large televisions. You’ll contact clients to perform triage, set expectations and help keep work orders up to date. This is a great opportunity to build a career with Geek Squad. In this role, known internally as a Repair Cadet, you’ll have the chance to increase your skills through training and on-the-job opportunities.

What you’ll do

  • Assist with preparing clients’ products for repair in their homes

  • Assist with product disassembly, diagnosis, repair and reassembly on complex repairs

  • Help manage part orders and returns to avoid excessive costs and losses

  • Build relationships with clients to ensure best-in-class service

Basic qualifications

  • Experience actively using and learning about consumer electronics

  • Ability to work successfully as part of a team

  • Ability to prioritize and multi-task in a fast-paced environment

  • Ability to work a flexible schedule, including holidays, evenings and weekends

  • Must be at least 21 years old

  • Must have a current, valid driver's license

  • Must have no more than two moving violations and/or at-fault accidents within the past three years

  • Must have no DUI/DWI or reckless driving violations in the past three years

  • Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help

What’s in it for you

We’re committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.

Our benefits include:

  • Competitive pay

  • Generous employee discount

  • Financial savings and retirement resources

  • Support for your physical and mental well-being

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. ™

Best Buy is an equal opportunity employer.

Application deadline:

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

Required skills

Customer service

Basic repair support

Consumer electronics knowledge

Multitasking

Communication

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About Best Buy

Best Buy

Best Buy

Public

Best Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M.

10,001+

Employees

Richfield

Headquarters

$7.8B

Valuation

Reviews

10 reviews

4.0

10 reviews

Work-life balance

2.8

Compensation

3.2

Culture

4.1

Career

3.7

Management

2.5

72%

Recommend to a friend

Pros

Great team environment and support

Good training and comprehensive onboarding

Flexible scheduling options

Cons

Work-life balance challenges and long hours

High stress during peak times and sales events

Pay could be better

Salary Ranges

12,325 data points

L2

L6

L3

L4

L5

L2 · Financial Analyst L2

0 reports

$58,793

total per year

Base

$23,517

Stock

$29,397

Bonus

$5,879

$41,155

$76,431

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Offer rate

50%

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

In-Person Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios