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Outlet Customer Experience Specialist, Advisor

Best Buy

Outlet Customer Experience Specialist, Advisor

Best Buy

Pineville, North Carolina, United States

·

On-site

·

Full-time

·

Today

What does a Sales Consultant – Appliance Outlet do?

The Sales Consultant – Appliance Outlet ensures Best Buy delivers a world-class customer experience as THE destination and authority for technology products and services. You will provide velocity and solution support to solve customer needs to ensure that no customer is left unserved or underserved.

As the Sales Consultant – Appliance Outlet you will:

  • Implement assigned responsibilities from store leadership in outlet area to engage customers using selling skills to build complete, connected solutions while maintaining a balance of high velocity and high service.

  • Ensure inventory and merchandising standards are maintained in outlet store area.

  • Demonstrate excellence in execution of selling skills, and selling strategy as evidenced by coaching forms and Customer Metrics (NPS and Mystery Shops).

  • Support sales strategies in partnership with the Sales Manager to achieve operating results, growth objectives, and overall financial performance goals.

What are the Professional Requirements of a Sales Consultant – Appliance Outlet?

Basic Qualifications:

  • Ability to work successfully as part of a team
  • Ability to work a flexible schedule inclusive of holidays, nights and weekends

Preferred Qualifications:

  • 3 months experience working in customer service, sales or related fields

Best Buy is an equal opportunity employer.

Application deadline:

Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.

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About Best Buy

Best Buy

Best Buy

Public

Best Buy Co., Inc. is an American multinational consumer electronics retailer headquartered in Richfield, Minnesota. Originally founded by Richard M.

10,001+

Employees

Richfield

Headquarters

$7.8B

Valuation

Reviews

4.0

10 reviews

Work-life balance

2.8

Compensation

3.2

Culture

4.1

Career

3.7

Management

2.5

72%

Recommend to a friend

Pros

Great team environment and support

Good training and comprehensive onboarding

Flexible scheduling options

Cons

Work-life balance challenges and long hours

High stress during peak times and sales events

Pay could be better

Salary Ranges

12,325 data points

L2

L3

L4

L5

L6

L2 · Financial Analyst L2

0 reports

$58,793

total per year

Base

$23,517

Stock

$29,397

Bonus

$5,879

$41,155

$76,431

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

21-35 weeks

Offer rate

50%

Experience

Positive 0%

Neutral 25%

Negative 75%

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

In-Person Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Customer Service Scenarios