Services Manager - Business Operations

Services Manager - Business Operations ​Driving Operational Excellence Through Process Governance, Financial Insight, and Strategic Project Leadership

Do you enjoy working with cross-functional teams and driving business performance through operational excellence and data-driven decision making?

Partner with the best

Baker Hughes is a global energy technology company serving customers across more than 120 countries. Our teams collaborate to drive operational excellence, optimize performance, and deliver innovative solutions that create value for our customers. By integrating financial insight, process optimization, and project execution, we enable sustainable growth and continuous improvement across the organization.

Fuel your passion

As a Midstream Technical Manager, you will play a key role in supporting business operations by partnering with project managers and process leaders across regions. You will ensure compliance with standards, contribute to the continuous development of people and processes, and support effective budget and resource management. This role requires a strong understanding of financial data and the ability to integrate operational insights into centralized systems to enhance decision-making and business performance.

As a Midstream Technical Manager, you will be responsible for:

• Partnering with project managers and process leaders across regions to ensure alignment with organizational standards and continuous improvement initiatives
• Providing guidance on budget control, resource allocation, and operational performance using strong financial acumen
• Collecting, analyzing, and integrating process and system data into centralized service management platforms
• Presenting project plans, technical roadmaps, risk assessments, and strategic recommendations to senior business leaders (EB/SEB) and technical partners
• Managing complex, mid-term operational projects with customized approaches based on business and client needs
• Driving stakeholder alignment across multiple teams and business units to ensure successful execution of initiatives
• Supporting key business unit clients by navigating complex processes and maintaining strong stakeholder engagement
• Identifying opportunities to optimize processes, improve efficiency, and enhance service delivery

To be successful in this role you will:

• Hold a Bachelor's degree from an accredited university or college
• Have a minimum of 5+ years of experience in Business Operations or related fields
• Demonstrate strong analytical and problem-solving capabilities
• Show proven experience leading programs or projects in complex environments
• Have the ability to work across multiple stakeholders and manage competing priorities
• Possess strong communication and interpersonal skills with the ability to influence at different levels

Desired Characteristics

• Strong oral and written communication skills
• Proven leadership and stakeholder management skills
• Demonstrated ability to analyze, structure, and resolve complex business problems
• Experience in documenting, planning, and executing operational or strategic programs
• Established project management expertise with a structured and results-oriented mindset

Work in a way that works for you

We recognize that everyone is different, and we offer flexible working patterns to help you perform at your best and maintain work-life balance.

Working with us

At Baker Hughes, our people are at the heart of what we do. We invest in development, foster inclusive environments, and empower our teams to grow and lead.

Working for you

We offer a comprehensive rewards package designed to support your wellbeing and professional growth, including:

• Work-life balance and wellbeing initiatives

• Private medical care options

• Life insurance and disability programs

• Competitive financial benefits

• Additional voluntary benefits

• The Baker Hughes internal title for this role is: Services Advisor

• Contract Performance Mgmt