Service Delivery Coordinator

About the Role

Do you enjoy being part of a team that ensures the highest safety and quality? Do you enjoy leading a team that provides a high-quality of service to customers?

Our Oilfield Services business provides intelligent, connected technologies to monitor and control our energy extraction assets. Our team provide technical expertise to meet our client expectations in the Well Intervention space. We provide customers with the peace of mind needed to improve their operations reliably and efficiently.

As a Service Delivery Coordinator for our Wellbore Intervention organization in the UK, you will be responsible for overseeing and coordinating service delivery across various operations, including fishing, whipstocks, slot recovery, and plug and abandonment growth. Your role will involve ensuring that projects are executed efficiently and effectively, managing resources, and liaising with stakeholders to meet operational goals. You will also be tasked with monitoring performance metrics, facilitating communication between teams, and implementing best practices to enhance service delivery. Strong organizational skills and a background in oil and gas operations will be essential for success in this position.

Responsibilities

As a Service Delivery Coordinator – Wellbore Intervention, you will be responsible for:

• Acting as primary contact for client for job preparation, execution and close out
• Conducting all activities in line with our non-negotiables, applicable processes, and cultural pillars
• Ensuring the assigned contracts/quotes are fully understood and capitalized upon
• Coordinating and monitoring all job activities as outlined in managing the Job Cycle across organizational boundaries
• Coordinating and supervising activities of service or technical personnel via personnel assignments, job or project management, administration, and technical support
• Managing multiple or single products/services

Qualifications

To be successful in this role you will:

• Have a bachelor's degree in relevant discipline or relevant experience
• Have significant experience working in Fishing and Plug & Abandonment
• Have demonstrated relevant experience in service delivery or coordination in Wellbore Intervention (Fishing, Wellbore Clean Up, Subsea Plug & Abandonment) Operations
• Have previous offshore experience in wellbore intervention project
• Have good understanding on tool mechanics, hydraulics, tubemove & torque & drag
• Have experience in resource allocation and management
• Be creative and have problem solving attitude

About Baker Hughes

• The Baker Hughes internal title for this role is: Services Senior Specialist
• Service Delivery Coordination

At Baker Hughes, we are transforming the future of energy. With operations in over 120 countries, we are developing and deploying industry-leading technologies and services to take energy forward. For more than a century, our inventions have revolutionized energy. Today, we are bringing our expertise to make oil and gas safer, cleaner, and more efficient.

Our people are the trusted experts, relied on to solve customer challenges big and small. We invest in the health and well-being of our workforce, train and reward talent, and develop leaders at all levels to bring out the best in each other. We believe in creating an environment of diversity and inclusion, without bias. We know we are better when all of our people are developed, engaged, and able to bring their whole authentic selves to work.

We're makers, inventors, and leaders who aren't afraid of the tough challenges. We believe pushing boundaries will help to lead the way for a new energy future.