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Axcelis
Axcelis

Leading company in the semiconductor industry

Rep Cust Svc I

직무Customer Success
경력미들급
위치Agrate and Milan, Italy
근무오피스 출근
고용정규직
게시1개월 전
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필수 스킬

Customer Service

Customer Service Representative -- Maintains direct contact with customers before and/or after the sale, via telephone, email, chat or through other social media platforms. Supports sales team by developing and maintaining positive customer relations (CRM) with clients/customers, which can substantially affect service and/or product revenue(s). Works with various departments to meet maintenance services sales goals. Works with customers and/or distributors to receive accurate account of equipment failures and provides reports to management. Focus of work may be in pre-sale or post-sales or both. Education/Experience: Typically requires a Bachelor's degree with 0-1 year of professional experience.

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Axcelis 소개

Axcelis

Axcelis

Public

Axcelis Technologies, Inc. is an American company engaging in the design, manufacture, and servicing of capital equipment for the semiconductor manufacturing industry worldwide.

501-1,000

직원 수

Beverly

본사 위치

$1.2B

기업 가치

리뷰

10개 리뷰

3.6

10개 리뷰

워라밸

2.8

보상

4.0

문화

4.1

커리어

3.2

경영진

3.0

62%

지인 추천률

장점

Supportive management and colleagues

Good benefits and compensation

Great team culture and collaboration

단점

Heavy workload and overtime expectations

High-pressure, stressful environment

Poor work-life balance

연봉 정보

53개 데이터

Junior/L3

Mid/L4

Senior/L5

Junior/L3 · Business Intelligence Analyst

1개 리포트

$100,050

총 연봉

기본급

$87,000

주식

-

보너스

-

$100,050

$100,050

면접 후기

후기 41개

난이도

3.4

/ 5

소요 기간

14-28주

합격률

42%

경험

긍정 62%

보통 28%

부정 10%

면접 과정

1

Phone Screen

2

Technical Interview

3

Hiring Manager

4

Team Fit

자주 나오는 질문

Technical skills

Past experience

Team collaboration

Problem solving