Axcelis
Axcelis

Eng Final Test

RoleEngineering
LevelMid Level
LocationAxcelis Asia Operations Center, South Korea
WorkOn-site
TypeFull-time
Posted2 days ago
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About the role

Field Service/Support Engineer -- Provides highly visible customer support through the performance of on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of system equipment. Instructs customers in the operation and maintenance of the system. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers’ needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers. This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking. Education/Experience: Typically requires a Bachelor's degree with 0-1 year of professional experience.

Benefits and perks

Performance Bonus

Equity

Home Office Setup

Learning Budget

Healthcare

About Axcelis

Axcelis Asia Operations Center

Headquarters