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Avis Budget
Avis Budget

Parent company.

Manager - Operations - Avis First

직무오퍼레이션
경력리드급
위치2125 West Landstreet, Orlando, 32809
근무오피스 출근
고용정규직
게시1개월 전
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필수 스킬

Customer Service

Driven to be the Best People. Performance. Purpose.

At Avis Budget Group, we’re driven to be the best vehicle rental company in the world, together. Our 25,000 employees raise the bar every day, bringing different perspectives, taking ownership, and leading with integrity. We’re defining the future of mobility with safe, sustainable solutions that move people, businesses, and communities forward.

As the Local Market Territory Performance Manager, you will develop and execute short- and long-term strategies to drive sales growth, market share, and operational performance across a defined territory. You will be responsible for overseeing daily operations, supporting and developing operators and dealers, and ensuring customer service and quality standards are consistently met.

In this role, you will manage profit and loss performance, sales execution, fleet utilization, and operational effectiveness across assigned Avis and Budget Local Market locations. You will also promote the brands within local communities, support dealer development, and identify opportunities to improve revenue, ancillary sales, and customer satisfaction.

What You'll Do:

  • Manages and improves the operational and revenue performance of assigned Local Market locations.

  • Grows the territory by continually prospecting new dealers, agent operators and local business opportunities/customer acquisitions through sales calls. Coordinate the process for on-boarding.

  • Participates in sales blitzes, trade shows, chamber of commerce functions and other local events to strengthen the brand awareness in the marketplace.

  • Motivates, coaches and supports operators/dealers to increase inside and outside sales, revenue and profitability. Also, recruits, trains, motivates, coaches, evaluates and counsels agency operators and dealers to ensure customer service and quality standards are met.

  • Operates as a liaison between dealers/operators/dealerships/company management regarding operational, financial and inventory concerns. Communicates relevant performance and operational news.

  • Audits agency operators' performance through agency contact reports and dealer performance through standard dealer performance reviews SDPR across all appropriate operational, financial and marketing measures. Communicates location performance levels, including all areas of concern, to Local Market District Managers and recommends the opening or closing of locations based on evaluations of current store operations and/or market research.

  • Visits all locations on a regular basis. Prioritizes location visits based on revenue and overall performance.

  • Completes all necessary paperwork, monthly reports, competitive information sheets, contracts, business correspondence itineraries, customer complaints, call reports, expense reports, etc. accurately and timely.

  • Perform other duties as assigned.

Perks You’ll Get:

  • Paid time off

  • 401K retirement plan with company-matched contributions

  • Access to Medical, Dental, Vision, Life and Disability insurance

  • Eligible to elect other voluntary benefits including Group Legal, Identity Theft, Insurance, FSA, additional life insurance coverages

  • Contribute up to $260 as a tax-free benefit for public transportation or parking expenses

  • Employee discounts, including discounted prices on purchase of Avis / Budget cars

  • Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service, and more

What We're Looking For:

  • Bachelor's Degree or equivalent working experience.

  • Minimum 2 years' experience in sales, marketing, inventory management, territory management, field maintenance, and/or field operations, particularly in a transportation related field years of experience will increase according to territory assignment.

  • Valid Driver's License and good driving record.

  • Demonstrated sales ability.

  • Ability to manage a multi-site environment.

  • Strong written and verbal communication skills with the ability to communicate to a wide variety of audiences both internal and external on a wide variety of topics, including communicating all relevant operational and performance data to various dealers/operators, and effectively communicating results to management.

  • Ability to influence others to increase performance levels. Training experience is a plus.

  • Position requires strong time-management, organizational and analytical skills, resourcefulness, motivation, strong business acumen and the ability to self-manage.

  • Strong team-building skills and ability to motivate team to continuously improve performance. Ability to effectively facilitate meetings.

  • Proficient Computer skills, Strong Microsoft Word, Excel and Power Point skills. Prior experience working with operations performance software a plus.

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Orlando

Florida

United States of America:

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Avis Budget 소개

Avis Budget

Parent company.

10,001+

직원 수

Parsippany

본사 위치

$1.2B

기업 가치

리뷰

10개 리뷰

3.6

10개 리뷰

워라밸

2.8

보상

3.7

문화

3.9

커리어

2.6

경영진

2.2

62%

지인 추천률

장점

Good benefits and competitive compensation

Supportive team and friendly coworkers

Training and development opportunities

단점

Poor management communication and direction

Limited career advancement opportunities

High workload and overwhelming demands

연봉 정보

651개 데이터

Junior/L3

Mid/L4

Senior/L5

Director

Junior/L3 · Customer Subrogation Supervisor

1개 리포트

$85,208

총 연봉

기본급

$74,006

주식

-

보너스

-

$85,208

$85,208

면접 후기

후기 2개

난이도

3.0

/ 5

소요 기간

14-28주

면접 과정

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Round Interview

5

Offer

자주 나오는 질문

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge