
Parent company.
Rental Operations Agent at Avis Budget
About the role
Working for our world-famous Car Rentals brand based at Hobart City branch in a role that has the best of both worlds - face to face customer service interaction and keeping fit with the back of house responsibilities.
- FT permanent position – 38 hours per week
- Full training provided to help you achieve your goals & reach your potential
- Supportive, friendly, and caring culture
- Large, stable global organisation
- Opportunity to grow and move internally within our business
About the Role
As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.
What you’ll do
- Interact with our customers face to face, promoting the Avis Budget Group brand
- Completing rental transactions, contracts and bookings
- Cleaning the interior and exterior of our vehicles according to company standards
- Inspecting vehicles for any damages that occurred during the previous rentals
What we’re looking for
- Applicants must have a full and valid driver’s licence
- This is a full time position that requires opened availability to work days, weekends, nights, etc
- Previous experience within retail, hospitality, customer service, sales or similar roles
- Ability to work in a fast paced environment while delivery exceptional customer service
- Ability to follow procedures and adhere to company guidelines and standards
- Comfortable learning and using various computer systems to accurately input rental information
Benefits and Perks
- Competitive Rate + loadings + performance Bonuses
- Employee discounts on car rental across Avis Budget Group
- Full training provided to help you achieve your goals & reach your potential
- Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
- Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
- Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing
About Avis Budget Group
We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.
Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.
Hobart
Tasmania
Australia
Required skills
Customer service
Sales support
Vehicle inspection
Vehicle cleaning
Communication
Process compliance
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About Avis Budget

Avis Budget
PublicParent company.
10,001+
Employees
Parsippany
Headquarters
$1.2B
Valuation
Reviews
10 reviews
3.6
10 reviews
Work-life balance
2.8
Compensation
3.7
Culture
3.9
Career
2.6
Management
2.2
62%
Recommend to a friend
Pros
Good benefits and competitive compensation
Supportive team and friendly coworkers
Training and development opportunities
Cons
Poor management communication and direction
Limited career advancement opportunities
High workload and overwhelming demands
Salary Ranges
651 data points
Junior/L3
Mid/L4
Junior/L3 · Customer Service Representative
217 reports
$37,449
total per year
Base
$37,449
Stock
-
Bonus
-
$29,065
$48,250
Interview experience
2 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Final Round Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Technical Knowledge
Latest updates
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