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Avis Budget
Avis Budget

Parent company.

Rental Operations Agent at Avis Budget

RoleCustomer Success
LevelEntry
LocationHobart Local Market
WorkOn-site
TypeFull-time
Posted1 day ago
Apply now

About the role

Working for our world-famous Car Rentals brand based at Hobart City branch in a role that has the best of both worlds - face to face customer service interaction and keeping fit with the back of house responsibilities.

  • FT permanent position – 38 hours per week
  • Full training provided to help you achieve your goals & reach your potential
  • Supportive, friendly, and caring culture
  • Large, stable global organisation
  • Opportunity to grow and move internally within our business

About the Role

As a Rental Operations Agent you will be involved in all aspects of our business! In this position you will be interacting with our customers on the counter marketing products and services, completing rental bookings, inspecting vehicles for damages and also assisting with the cleaning of our vehicles in the wash bay.

What you’ll do

  • Interact with our customers face to face, promoting the Avis Budget Group brand
  • Completing rental transactions, contracts and bookings
  • Cleaning the interior and exterior of our vehicles according to company standards
  • Inspecting vehicles for any damages that occurred during the previous rentals

What we’re looking for

  • Applicants must have a full and valid driver’s licence
  • This is a full time position that requires opened availability to work days, weekends, nights, etc
  • Previous experience within retail, hospitality, customer service, sales or similar roles
  • Ability to work in a fast paced environment while delivery exceptional customer service
  • Ability to follow procedures and adhere to company guidelines and standards
  • Comfortable learning and using various computer systems to accurately input rental information

Benefits and Perks

  • Competitive Rate + loadings + performance Bonuses
  • Employee discounts on car rental across Avis Budget Group
  • Full training provided to help you achieve your goals & reach your potential
  • Wellbeing programme including discounted life insurance options + discounted health cover + superannuation options
  • Access to Perkbox – discounts and offers with hundreds of retailers and big brands, including on cinema tickets, fitness classes, shopping discounts and much more
  • Employee Assistance Programme (EAP) provided by Converge – 24/7 support for your mental health and wellbeing

About Avis Budget Group

We don't just rent cars. We're changing the way people move. Across our world-famous brands - Avis, Budget, Zipcar, and Apex - we're leading the way for the global mobility industry.

Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Hobart

Tasmania

Australia

Required skills

Customer service

Sales support

Vehicle inspection

Vehicle cleaning

Communication

Process compliance

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Total Apply Clicks

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Total Mock Apply

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About Avis Budget

Avis Budget

Parent company.

10,001+

Employees

Parsippany

Headquarters

$1.2B

Valuation

Reviews

10 reviews

3.6

10 reviews

Work-life balance

2.8

Compensation

3.7

Culture

3.9

Career

2.6

Management

2.2

62%

Recommend to a friend

Pros

Good benefits and competitive compensation

Supportive team and friendly coworkers

Training and development opportunities

Cons

Poor management communication and direction

Limited career advancement opportunities

High workload and overwhelming demands

Salary Ranges

651 data points

Junior/L3

Mid/L4

Junior/L3 · Customer Service Representative

217 reports

$37,449

total per year

Base

$37,449

Stock

-

Bonus

-

$29,065

$48,250

Interview experience

2 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview process

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Round Interview

5

Offer

Common questions

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge