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Avis Budget
Avis Budget

Parent company.

Manager Trainee - Premium Customers

직무Customer Success
경력인턴십
위치310 E 64th St, New York, 10021
근무오피스 출근
고용정규직
게시1주 전
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Salary: $64,350/yr + Company Vehicle (Gas, Insurance, Maintenance Included)

Are you motivated by customer satisfaction and interested in building a leadership career in a fast-paced operational environment? As a Manager Trainee – Premium Customers, you will participate in a structured, hands-on training program designed to develop future leaders through real-world experience at our airport locations.

During the program, you will gain exposure to key operational areas including Sales, Logistics, and Customer Service, while learning how to deliver elevated service experiences for premium customers, drive operational efficiency, and support financial performance.

What You’ll Do:

During the eight-week training program, you will rotate through core operational functions to build a strong foundation in airport operations. You will learn how daily decisions impact fleet availability, revenue, customer satisfaction, and employee performance—particularly for high-value and premium customer segments.

After completing training, you will transition into a supervisory role overseeing one or more daily operations or sales functions. Responsibilities may include leading frontline teams, supporting premium customer interactions, monitoring performance metrics, and ensuring service, safety, and brand standards are consistently met.

You will receive ongoing mentorship and development support, with opportunities to advance into future leadership roles within the organization.

Perks You’ll Get:

  • Annual compensation

  • Company vehicle provided (including gas, insurance, and maintenance, subject to company policy)

  • Paid time off

  • 401(k) retirement plan with company-matched contributions

  • Medical, dental, vision, life, and disability insurance

  • Access to voluntary benefits including legal assistance, identity theft protection, FSA, and additional life insurance options

  • Flexible spending benefit of up to $260 for public transportation or parking expenses

  • Employee discounts, including discounted prices on the purchase of Avis/Budget vehicles

  • Employee Assistance Program offering counseling, financial and legal consultation, and care referrals

What We’re Looking For:

  • Bachelor’s degree or an associate’s degree plus at least two years of customer service experience

  • Demonstrated leadership capability with the ability to work collaboratively and make independent decisions

  • Valid Driver’s License

  • Flexibility to work days, evenings, overnights, weekends, and holidays based on business needs

  • Willingness to work outdoors in varying weather conditions with moderate noise levels

  • This position requires regular, on-site presence and cannot be performed remotely

  • One year of experience providing high-quality customer service is a plus

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

Use of company vehicle subject to company policy. This position may be with any affiliate of Avis Budget Group.

New York

New York

United States of America:

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Avis Budget 소개

Avis Budget

Parent company.

10,001+

직원 수

Parsippany

본사 위치

$1.2B

기업 가치

리뷰

10개 리뷰

3.6

10개 리뷰

워라밸

2.8

보상

3.7

문화

3.9

커리어

2.6

경영진

2.2

62%

지인 추천률

장점

Good benefits and competitive compensation

Supportive team and friendly coworkers

Training and development opportunities

단점

Poor management communication and direction

Limited career advancement opportunities

High workload and overwhelming demands

연봉 정보

651개 데이터

Junior/L3

Mid/L4

Junior/L3 · Customer Service Representative

217개 리포트

$37,449

총 연봉

기본급

$37,449

주식

-

보너스

-

$29,065

$48,250

면접 후기

후기 2개

난이도

3.0

/ 5

소요 기간

14-28주

면접 과정

1

Application Review

2

HR Screen

3

Hiring Manager Interview

4

Final Round Interview

5

Offer

자주 나오는 질문

Behavioral/STAR

Past Experience

Culture Fit

Technical Knowledge