Administrative Assistant – Vehicle Rental Operations Location: Edinburgh Airport

Job Type: Part-time (20 hours per week)Salary: £13,272

About the Role

We’re looking for a proactive and detail-oriented Administrative Assistant to support our vehicle rental operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and takes pride in keeping things organised and running smoothly.

Key Responsibilities

• Daily Vehicle Inventory: Conduct and record daily checks of our fleet to ensure accuracy and availability.

• Online Paperwork & Reporting: Complete digital documentation for rentals, returns, and fleet status updates.

• Customer Follow-ups: Call customers at the end of their rental period to gather feedback and ensure satisfaction.

• Email & Voicemail Management: Respond promptly and professionally to customer inquiries and messages.

• Fleet Reporting: Maintain and update online reports related to vehicle usage, maintenance, and availability.

• General Admin Support: Assist with ad hoc administrative tasks to support the wider team.

What We’re Looking For

• Strong organisational skills and attention to detail.

• Excellent communication skills, both written and verbal.

• Comfortable using online systems and digital tools.

• A friendly, customer-focused attitude.

• Ability to work independently and as part of a team.

Experience & Qualifications

• Previous experience in an administrative or customer service role preferred.

• Familiarity with fleet management or vehicle rental operations is a plus.

• Basic proficiency in Microsoft Office and online reporting tools.

Avis Budget Group is a leading global provider of mobility solutions, operating three of the most recognized brands in the industry through Avis, Budget and Zipcar, the world’s leading car-sharing network. Together our brands offer a range of options, from car and truck rental to on-demand car sharing that bring vehicles closer to where and when customers need them, by the minute, the hour, one-way, daily, weekly and months-long reservations. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience in managing global fleets and with one of the largest fleets of connected cars in the world, we are committed to innovation and are moving the future of mobility forward.

Apply now!

#driventobethebest

Edinburgh

Midlothian

United Kingdom