
Parent company.
Manager - Operations - Local Market at Avis Budget
About the role
Are you a natural leader looking to start a career in management where you’ll be responsible for driving a great team to success? Join Avis Budget Group as a Branch Manager to coach and motivate your team to increase financial profitability, operational efficiency and customer satisfaction. You will be responsibility of the location and financial performance.
What You’ll Do:
- Supervise one or more of the daily operations and sales functions to ensure maximization of fleet utilization, incremental revenue, customer satisfaction and employee management
- Perform duties and provides service in accordance to established operation procedures and company policies. Supervise the counter, service and/or bus area as assigned
- Direct and control the servicing of customers at the rental counters
- Plan, direct and control the preparation of returned vehicles for the next rental
- Be responsible for the development of new employees and the on-going performance assessment of current employees
- Recommend appropriate corrective action where necessary
- Build and maintain business relationships to facilitate organizational profitability
- Inspect vehicles on the ready line to ensure compliance with established quality standards
Perks You’ll Get:
-
Access to Medical, Dental, Vision, Life and Disability insurance
-
Eligible to elect other voluntary benefits including: Group Legal, Identity Theft, Accident Insurance, FSA, additional life insurance coverages
-
Contribute up to $270 as a tax-free benefit for public transportation or parking expenses
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401(k) Retirement Plan with company matched contributions
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Full training to learn the business and enhance professional skills
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Employee discounts, including discounted prices on the purchase of Avis/Budget cars
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Access to an Employee Assistance Program for services including counseling, financial and legal consultation, referrals for care service and more
What We’re Looking For:
- Bachelor's Degree plus at least 1 year supervisory experience; OR Associate's Degree plus at least 2 years supervisory experience; OR High School diploma/GED plus at least 4 years supervisory experience
- Experience in associate level roles-Service Agent, Sales Agent, Customer Service Representative, etc.
- Valid driver’s license and good driving record
- Flexibility to work days, evenings, overnights, weekends and holidays
- Willingness to work outdoor in weather conditions with moderate noise level
- 1 year of experience providing high quality customer service (Preferred)
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Boston
Massachusetts
United States of America:
Required skills
People management
Operations leadership
Customer service
Sales oversight
Performance management
Fleet coordination
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About Avis Budget

Avis Budget
PublicParent company.
10,001+
Employees
Parsippany
Headquarters
$1.2B
Valuation
Reviews
10 reviews
3.6
10 reviews
Work-life balance
2.8
Compensation
3.7
Culture
3.9
Career
2.6
Management
2.2
62%
Recommend to a friend
Pros
Good benefits and competitive compensation
Supportive team and friendly coworkers
Training and development opportunities
Cons
Poor management communication and direction
Limited career advancement opportunities
High workload and overwhelming demands
Salary Ranges
651 data points
Junior/L3
Mid/L4
Senior/L5
Director
Junior/L3 · Customer Subrogation Supervisor
1 reports
$85,208
total per year
Base
$74,006
Stock
-
Bonus
-
$85,208
$85,208
Interview experience
2 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Interview process
1
Application Review
2
HR Screen
3
Hiring Manager Interview
4
Final Round Interview
5
Offer
Common questions
Behavioral/STAR
Past Experience
Culture Fit
Technical Knowledge
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