Job Description Summary:

Set long-term strategic objectives for the SRE practice, ensuring alignment with market and business needs. Measure and optimize key metrics to ensure reliability across products. Ensure compliance with industry standards, regulations, and security protocols. Implement and maintain Service-Level Indicators (SLIs) and Service-Level Objectives (SLOs). Support the vision and strategy for incident management, disaster recovery, performance testing, and chaos engineering. Use data-driven insights to make informed decisions and iterate on the product roadmap. Build relationships, collaborate, and learn from stakeholders about their friction points related to existing products as well as gaps in existing offerings. Continuously gather feedback and incorporate it into the feature backlog, roadmap, and vision iterations. Measure the success of the vision, roadmap, and backlog in terms of the value provided and iteratively review these measurements. Lead the delivery of the Technical capabilities roadmap in the SRE Organization at Avid Xchange.

Qualifications:

Master’s degree in Engineering (any), Business (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics, or related field of study and three (3) years of experience in the job offered or related occupation in which the required experience was gained. In lieu of a Master’s degree in Engineering (any), Business (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics, or related field of study and three (3) years of experience in the job offered or related occupation in which the required experience was gained, employer will also accept a Bachelor’s degree in Engineering (any), Business (any), Computer Science, IT/IS, Operations Management, Data Analytics, Business Analytics, Telecommunications, Electrical or Electronics, or related field of study and five (5) years of experience in the job offered or related occupation in which the required experience was gained. Must also have demonstrated experience in the following: Agile product methodologies; Embedded software development; IoT product development; Statistical modeling; Product roadmap; and Data analytics.

Primary Work Location:

1210 Avid Xchange Lane, Charlotte, NC 28206

Additional Locations:

N/A

Work Shift:

Not Specified

To apply, submit a resume to https://www.avidxchange.com/about/careers/, OR submit a resume to https://www.ncworks.gov/vosnet/Default.aspx, OR email resume to: jobs@avidxchange.com Must reference Job Title & Job Code: Senior Technical project Manager, 5607

About Avid Xchange:

AvidXchange is a leading provider of accounts payable (“AP”) automation software and payment solutions for middle-market businesses and their suppliers. By trade, we are a technology company, but if you ask anyone who works here, they’ll tell you our people are at the core of who we are. At AvidXchange, mindset is everything. We are Connectedas People,Growth Minded, and Customer Obsessed. These three mindsets represent our culture – who we are, who we’ve always been, and they guide us to improve every day. Since our founding in 2000 in Charlotte, NC, we’ve created a company of over 1,500 teammates working across the U.S., or remotely. AvidXchange is proud to be Certified™ as a Great Place to Work®. The prestigious recognition is based on anonymous data from our teammates and makes official what our teammates have known for years – that AvidXchange is a Great Place to Work®.

Who you are:

• A go-getter with an entrepreneurial mindset – that means you are not afraid of taking risks, winning big or facing the unknown.
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
• Focused on making a difference for our customers. Avid Xchange exists to help solve complex problems for our customers so we can all realize our potential.

What you’ll get:

Avid Xchange teammates (we call them Avid Xers) get the perks and prestige of a growing tech company paired with the flexibility of a founder-led startup. We help our Avid Xers develop as professionals and as human beings, providing work/life balance, development programs, and competitive benefits. At Avid Xchange, we are building more than a tech company – we are building an experience. We remain committed to a culture where you can fully be 'you’ – connected with others, chasing big goals, and making a meaningful impact. If you want to help us grow while realizing your potential and creating stories you’ll tell for years, you’ve come to the right place.

Avid Xers enjoy:

• 18 days PTO
• 11 Holidays (8 company recognized & 3 floating holidays)
• 16 hours per year of paid Volunteer Time Off (VTO)
• Competitive Healthcare
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
• 100% Avid Xchange paid Dental Base Plan Coverage
• 100% Avid Xchange paid Life Insurance
• 100% Avid Xchange paid Long-Term Disability
• 100% Avid Xchange paid Short-Term Disability
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advocacy for Teammates and their eligible dependents
• Onsite Health Clinic with Atrium Health - available to Teammates and their eligible dependents
• 401(k) Match: 100% match on the first 3% of your salary, plus 50% match on the next 2%
• Parental Leave: 8 weeks 100% paid by Avid Xchange
• Discounts on Pet, Home, and Auto insurance
• Wee Care Childcare Service: helps teammates find affordable daycare, childcare, and tutors 40% less expensive than traditional daycare centers
• Perks at Work: free discount program that provides teammates the opportunity to save on items from electronics, movie tickets, car buying, vacations, and more
• Onsite gym fitness center, yoga studio, and basketball court
• Tuition Reimbursement up to the federal maximum of $5,250
• Hybrid Workplace Flexibility
• Free parking

**Fully granted from beginning of year, pro-rated if hired mid-year

**Must be full-time for at least 3 months

Must be full-time for at least one year

Equal Employment Opportunity:

Avid Xchange is an equal opportunity employer. Avid Xchange is committed to equal employment opportunity in accordance with applicable federal, state, and local laws. Avid Xchange will not discriminate against applicants for employment on any legally recognized basis. This includes, but is not limited to veteran status, race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age and physical or mental disability.