Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.

Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.

With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), Inc.’s Best Workplaces, and the Human Rights Campaign Foundation's Corporate Equality Index!

About the Role:

We are looking for a highly motivated Manager, Accounting to join our growing finance team. In this role, you will be responsible for key areas of the month-end close process, with a primary focus on cost of revenue accounting, including large vendor spend related to our messaging platform operations and hosting expenses.

This role plays a critical part in ensuring our financial reporting is accurate, scalable, and compliant with US GAAP. You will partner closely with teams across Engineering, Messaging Operations, and Finance to understand system flows, evaluate vendor contracts, and assess the accounting implications of new products and initiatives.

The role will report to the Senior Director, Accounting and will manage and mentor one accounting contractor.

What You’ll Accomplish

• Play a key role in the monthly close process for cost of revenue and hosting expenses, including analysis of usage-based messaging vendor spend and infrastructure costs. Review and approve related journal entries and account reconciliations.

• Partner closely with Messaging Operations and Engineering to review spend with key vendors, ensuring proper accounting treatment and resolving reconciling differences.

• Develop a strong understanding of system data flows related to our largest expense categories and ensure accurate reporting in the general ledger.

• Identify and communicate accounting risks, operational issues, and process gaps impacting areas of responsibility.

• Support the successful completion of the year-end audit by preparing analyses and providing supporting documentation to external auditors.

• Partner with cross-functional teams to evaluate the accounting impact of new contracts and product initiatives.

• Identify and implement process improvements to streamline close activities and automate operational accounting processes.

Your Expertise

• 6+ years of accounting experience, including a combination of private industry and public accounting.

• Thorough technical knowledge of accounting and US GAAP.

• Bachelor’s Degree in Accounting with CPA required.

• Experience working in high-growth technology, SaaS, or infrastructure-driven environments preferred

• Strong interpersonal, communication, and business partnering skills.

• Proficient in Microsoft Excel; Looker experience a plus.

• Experience with Netsuite and Floqast preferred.

• Extremely organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment with shifting deadlines.

You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.

For US based applicants:

• The US base salary range for this full-time position is $102,000 - $135,000 annually + equity + benefits

• Our salary ranges are determined by role, level and location

By applying for this position, your data will be processed as per Attentive's Privacy Policy.

Attentive Company Values

Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer- Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success

Learn more about AWAKE, Attentive’s collective of employee resource groups.

If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.

At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.