Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Position Summary

Lead strategy and execution for customer-facing reporting capabilities that enable customers to access, analyze, and act on critical business data. You will define the product vision and roadmap, prioritize investments, and partner cross-functionally to deliver intuitive, scalable reporting tools — including next-generation AI-driven experiences that surface insights and automate common analysis workflows.

About the Team

The reporting team owns a portfolio of customer-facing reporting products that provide on-demand access, scheduled delivery, and programmatic interfaces to business-critical data. The team partners with UX, engineering, analytics, and product operations to modernize reporting surfaces, improve time-to-insight, and deliver reliable, governed data products that help practices make data-driven decisions.

Essential Job Responsibilities

• Define product vision and roadmap for next‑generation reporting capabilities, prioritizing customer value and measurable business outcomes.

• Translate customer and business needs into clear epics and user stories (including UX/CX and support requirements) and prioritize the product backlog.

• Partner with engineering, UX, analytics, and product operations to design, build, test, and ship high‑quality reporting solutions.

• Work across diverse technologies and data platforms (warehouse, reporting, and integration layers) to support both established and new reporting products.

• Establish and monitor success metrics (adoption, latency, accuracy, business impact) to evaluate product performance and guide iteration.

• Evolve product management practices with an AI-first approach: run research and prototyping, integrate AI/ML features responsibly, coordinate stakeholders, and operationalize monitoring and maintenance.

Additional Responsibilities

• Analyze customer needs, usage patterns, and market trends to inform prioritization and business cases.

• Manage vendor relationships and integrations that support the reporting platform and delivery pipeline.

• Ensure alignment between platform reporting capabilities and domain product roadmaps to avoid duplication and enable reuse.

• Keep current on reporting, analytics, and product management best practices; share learnings and scale successful patterns across teams.

Expected Education & Experience

• Bachelor’s degree or equivalent combination of education and experience.

• 5+ years product management experience, ideally focused on data, analytics, or reporting products.

• Experience with data/analytics technologies (e.g., Snowflake, Sigma, Oracle) or similar modern data stacks.

• Demonstrated success delivering customer-facing analytics products in Agile environments.

• Strong communication and stakeholder presentation skills.

• Familiarity with AI/ML-driven product capabilities and practical experience applying them in analytics or reporting is preferred.

• Healthcare revenue cycle or health IT experience is a plus.

Expected Compensation

$121,000 - $207,000

The base salary range shown reflects the full range for this role from minimum to maximum. At athenahealth, base pay depends on multiple factors, including job-related experience, relevant knowledge and skills, how your qualifications compare to others in similar roles, and geographical market rates. Base pay is only one part of our competitive Total Rewards package - depending on role eligibility, we offer both short and long-term incentives by way of an annual discretionary bonus plan, variable compensation plan, and equity plans.

About athenahealth

Our vision:

• *In an industry that becomes more complex by the day, we stand for simplicity. We offer IT solutions and expert services that eliminate the daily hurdles preventing healthcare providers from focusing entirely on their patients — powered by our vision to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

**Our company culture:

• Our talented  *employees — or athenistas, as we call ourselves — spark the innovation and passion needed to accomplish our vision. We are a diverse group of dreamers and do-ers with unique knowledge, expertise, backgrounds, and perspectives. We unite as mission-driven problem-solvers with a deep desire to achieve our vision and make our time here count. Our award-winning culture is built around shared values of inclusiveness, accountability, and support.

**Our DEI commitment:

• *Our vision of accessible, high-quality, and sustainable healthcare for all requires addressing the inequities that stand in the way. That's one reason we prioritize diversity, equity, and inclusion in every aspect of our business, from attracting and sustaining a diverse workforce to maintaining an inclusive environment for athenistas, our partners, customers and the communities where we work and serve.

**What we can do for you:

Along with health and financial benefits, athenistas enjoy perks specific to each location, including commuter support, employee assistance programs, tuition assistance, employee resource groups, and collaborative  workspaces  — some offices even welcome dogs.

We also encourage a better work-life balance for athenistas with our flexibility. While we know in-office collaboration is critical to our vision, we recognize that not all work needs to be done within an office environment, full-time. With consistent communication and digital collaboration tools, athenahealth enables employees to find a balance that feels fulfilling and productive for each individual situation.

In addition to our traditional benefits and perks, we sponsor events throughout the year, including book clubs, external speakers, and hackathons. We provide athenistas with a company culture based on learning, the support of an engaged team, and an inclusive environment where all employees are valued.

Learn more about our culture and benefits here: athenahealth.com/careers

https://www.athenahealth.com/careers/equal-opportunity