Lead Product Technology

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.

At AT&T, we empower leaders to drive change in a fast-evolving, connected world. Your strategic vision will help serve customers and transform lives through innovative solutions and impactful connections.

As a centralized coordination point, the position evaluates incoming requests for feasibility, customer experience impact, and execution readiness while translating business needs into structured requirements across systems, channels, and delivery teams.

Key Responsibilities:

• Lead intake review and assessment of incoming requests, evaluating feasibility, timing, cost, dependencies, and CX impacts; facilitate cross-functional alignment across Product, Pricing, Technology, and Operations.
• Translate business needs into clear product and technology requirements, supporting rapid delivery of products, pricing, offers, promotions, and roadmaps.
• Partner with technology and operations teams to identify and resolve system or experience gaps impacting execution.
• Support technology-enabled intake and execution processes, including adoption of AI / automation capabilities
• Develop and deliver frontline readiness materials and communications, and act as SME and voice of the customer across marketing technology, CX, and billing systems while resolving execution gaps with technology and operations partners.

Job Contribution:

An experienced professional, recognized as an expert, creatively resolving complex issues with broad and in-depth knowledge. Leads significant projects with strategic autonomy, influencing executive decisions. Mentors less experienced staff, implements long-term plans impacting the organization, and frequently collaborates with senior leadership.

Supervisor:

• No

Education:

• Bachelor’s degree (BS/BA) desired.

Required Experience:

• 5+ years of related experience.
• Certification is required in some areas.
• Deep Channel/Frontline Expertise,
• Exceptional Project & Delivery Management (proven ability to manage a high volume of concurrent initiatives with many cross-functional partners), and
• Comfort with Change in a Fast-Paced Environment

Our Lead Product Technology earns between $143,800 - $215,800 USD Annual
. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories,
• AT&T internet (and fiber where available) and AT&T phone

Call to action

If you’re ready to make an impact on our business and your career, bring your bold ideas to a world of possibility. Apply today!

Ready to join our team? Apply today!

Weekly Hours:

40

Time Type:

Regular

Location:

Dallas, Texas

Salary Range:

$143,800.00 - $215,800.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.