Specialist Client Technical Administration at AT&T

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered.AT&T will not hire any applicants for this position who require employer sponsorship now or in the future.

Join AT&T and help shape the future of communications and technology that connect the world. We value innovators who seek to explore the unknown and challenge the status quo. Bring your bold ideas and fearless spirit to redefine connectivity and transform how people share stories and experiences. At AT&T, you won’t just imagine the future—you’ll build it.

What you’ll do:

• Day-to-Day Operations:

Oversee the daily functioning and performance of technology systems across a geographically dispersed environment, including Retail Stores, Executives, and Mobile/Handheld work environments.

• Implementation and Configuration:

Manage the setup, configuration, and deployment of new technology solutions, designing, configuring, and testing updates and modifications to desktop, network, telephony, voice, video, applications, and operating systems.

• Incident Management:

Rapidly respond to and resolve technical problems, providing tier 2 and tier 3 support.

• Technical Support:

Provide 24x7 direct technical support for all technology and infrastructure, consulting with clients and support groups.

• Client and Vendor Liaison:

Act as a single point of contact for clients to understand their technology needs, support AT&T sponsored events, and collaborate with third-party vendors for comprehensive support and solutions.

What you’ll need:

As a Specialist Client Technical Administration, you will be responsible for ensuring seamless client technology operations by managing day-to-day operations, incident management, technical support, administration, maintenance, implementation, and configuration for various technology solutions and services across company premises including desktop, print, telephony/voice, wired/wireless/data/security network, point of sale, specialty computing devices and related hardware and software on company premises and in executive homes.

A professional with solid knowledge of fundamental concepts and organizational practices, working on smaller projects. Exercises judgment in the absence of prescribed guidelines or policies determine appropriate action. Works under minimal supervision with independent judgement. Actions impact efficiency and costs. Interacts primarily within the department, across various teams. Research and resolves Tier 1 issues.

What you’ll bring:

• Required Experience:

• 1+ years’ related experience

• Certification is required in some areas.

• Desired Education:

• Bachelor’s degree (BS/BA) in Computer Science preferred

Supervisor: No

Our Specialist Client Technical Administration, earns between $64,200 - $96,400 annually. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

• Medical/Dental/Vision coverage

• 401(k) plan

• Tuition reimbursement program

• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)

• Paid Parental Leave

• Paid Caregiver Leave

• Additional sick leave beyond what state and local law require may be available but is unprotected

• Adoption Reimbursement

• Disability Benefits (short term and long term)

• Life and Accidental Death Insurance

• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal

• Employee Assistance Programs (EAP)

• Extensive employee wellness programs

• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Ready to join our team? Apply today

– Full-time office role

Weekly Hours:

40

Time Type:

Regular

Location:

Mesa, Arizona

Salary Range:

$64,200.00 - $96,400.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.