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Service Technician I

Array Technologies

Service Technician I

Array Technologies

Albuquerque

·

On-site

·

Full-time

·

1w ago

Job Description: Service Technician IJob Summary:

The Service Technician I will work closely with the Director of Field Operations, Commissioning & Warranty Manager, and other Service Technicians to ensure that the customer’s needs are satisfied appropriately and timely. The successful candidate must be willing to travel up to 90% of a given calendar year. As a Service Technician I, you must be willing and able to learn the intricacies of Array’s tracker portfolio, work in a team environment, and aid in retrofits, commissioning, and repowering efforts.

Key Job Responsibilities:

Support field efforts on the following, but not limited to:

  • Retrofits

  • Repowering

  • Commissioning

  • Service Repairs

  • Ensure tools and equipment needed during a variety of field-related efforts are operating properly

  • Managing Concur’s expense reporting system

  • Submit Field Service Reports on daily activities

  • Perform other duties as assigned

Qualifications:

  • Willingness for extensive, frequent travel – up to 90%

  • Must have a valid Driver’s License

  • Experience using basic hand tools

  • Basic math skills

  • Entry-level knowledge of mechanical systems

  • Entry-level knowledge of electrical systems

  • Strong leadership skills

  • Strong communication skills

  • Strong problem-solving skills

  • Strong customer-facing presence

  • Dexterity required to perform manual labor in extreme temperatures

Preferred qualifications:

  • Utility-scale solar experience

  • Utility-scale construction knowledge

  • Entry-level Microsoft Office Suite experience

  • Entry-level Salesforce experience

  • Experience with Mechanical and Electrical tools

  • OSHA 10 or Higher – Preferred

  • NFPA 70E – Preferred

Physical Demands:

  • Lifting requirements: 50lbs

  • Standing hours: 75%

  • Computer hours: 25%

At Array Tech, Inc., we strive to lead with our culture, and believe that our people are a key enabler of our future state. Our total rewards philosophy supports Array’s ability to attract, develop, and retain our employees. We offer competitive compensation, benefits and wellness programs that align with the local markets where we do business.

Array Tech, Inc. offers equal employment opportunity without regard to race, color, gender, age, creed, sex, religion, national origin, disability (physical or mental), marital status, citizenship, ancestry, sexual orientation, gender identity, and gender expression, or any other legally protected status.

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About Array Technologies

Array Technologies

Array Technologies develops and manufactures solar tracking systems and related technology solutions for utility-scale solar energy projects. The company provides hardware and software solutions that optimize solar panel positioning to maximize energy generation.

501-1,000

Employees

Markham

Headquarters

$1.2B

Valuation

Reviews

3.6

10 reviews

Work-life balance

3.2

Compensation

3.8

Culture

4.1

Career

2.5

Management

2.3

65%

Recommend to a friend

Pros

Good benefits and compensation

Supportive team and friendly coworkers

Positive work culture and environment

Cons

Limited career advancement and growth opportunities

Poor management and lack of direction

Long hours and overwhelming workload

Salary Ranges

21 data points

Junior/L3

Junior/L3 · Analyst

3 reports

$79,834

total per year

Base

$73,773

Stock

-

Bonus

$6,061

$53,531

$119,907

Interview experience

60 interviews

Difficulty

3.6

/ 5

Duration

14-28 weeks

Offer rate

38%

Experience

Positive 64%

Neutral 24%

Negative 12%

Interview process

1

Phone Screen

2

Technical Interview

3

System Design

4

Behavioral

5

Team Fit

Common questions

Tell me about a challenging project

System design question

Coding problem

Why this company