Senior Engineer – Lab Operations – Senior EngineerABOUT WIND RIVER

Wind River is a global leader in delivering software for mission-critical intelligent systems. For more than four decades, the company has been an innovator and pioneer, powering billions of systems that require the highest levels of security, safety, and reliability.

Wind River helps customers across automotive, aerospace, defense, industrial, medical, and telecommunications industries solve complex technology challenges on their journey toward the new intelligent machine economy. The company’s software powers generation after generation of the safest, most secure systems in the world. Examples include playing a key role in NASA space missions such as Artemis I, the James Webb Space Telescope, and multiple Mars rovers. We’ve achieved recent 5G milestones including the world’s first successful 5G data session with Verizon and building one of the largest Open RAN networks in the world with Vodafone.

The company has received industry recognition for its technology innovation and leadership, and for its workplace culture, including global Great Place to Work certification and being named a “Top Workplace” for ten consecutive years. If you want to be part of a unique culture where the lived experience is based on our cultural attributes of growth mindset, customer-focus, and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world.

YOUR ROLE

As a Lab Operations Senior Engineer (Lab Ops SE) on our team, you’ll provide internal support for Wind River’s engineering, development, sales, and support teams. We manage reliable labs, cloud environments, networks, systems, remote access, and embedded devices that enable engineering and test teams to develop and test software globally, ensuring 24/7 accessibility.

This Ottawa-based position focuses primarily on building, supporting, and managing cloud lab environments, with some additional responsibilities involving Linux, Vx Works, Helix Hypervisor, servers, and embedded systems. Typical tasks include setup and configuration of servers and networking (racking, cabling, iDRAC/BMC/iLO/firmware/BIOS updates), inventory management through Net Box and other tools as well as network diagramming of systems and connections.

The role also involves managing remote access for engineering teams and configuring network boot environments. While the focus is on Ottawa cloud labs, occasional support for our other global sites is expected.

Success in this position requires strong debugging skills, dexterity, creativity, collaboration, and a continual drive to learn and improve. The work can be physically active—you should be comfortable unboxing, lifting, and installing servers and lab infrastructure as required.

In your daily job you will:

• Build and maintain cloud lab environments per engineering requirements.

• Design, build, and document network configurations (L2/L3, IPv4/IPv6) for cloud and embedded labs using Ethernet, DAC, and fiber connections.

• Configure and debug GPS and PTP systems.

• Set up and maintain servers through iDRAC, BMC, iLO, and related interfaces; manage firmware, BIOS, remote consoles, and SOL connections.

• Connect and document all network interfaces and other cabling.

• Follow safety practices when working with ladders, pallets, and heavy systems (ask for help when necessary).

• Add and maintain detailed hardware and connectivity inventory in Net Box and other lab tools.

• Update and manage IPv4 and IPv6 DNS records for infrastructure and devices.

• Provide excellent customer support and assistance for all lab users.

• Occasionally install and support embedded targets, managing firmware and BIOS updates; handle static-sensitive devices with care. Enable remote access via serial console or KVM. Support devices with BIOS, U-Boot, Vx Works boot loaders (Some labs require restricted security clearances, with strict access, data protection and citizenship requirements.)

• Configure Redfish, LLDP, VXLAN, and port-channels as required.

• Demonstrate strong Linux command-line skills and familiarity with standard CLI tools.

• Track tasks using Jira and GitLab.

HOW YOU WILL CONTRIBUTE

Key skills and competencies for succeeding in this role are:

• Computer Science, Computer Networking, Lab Management, Electrical Engineering, or IT degree/diploma

• Self-starter with a strong sense of ownership, commitment, and quality.

• 5+ years of relevant experience with computers, networking, lab infrastructure, racks and embedded systems.

• Strong networking background with L2 and L3 protocols, VXLAN, PTP, to configure and support Ethernet networks.

• Ability to build and support RF and GPS cabling.

• Ability to debug issues with a multimeter (DMM) or oscilloscope.

• Work carefully with delicate and ESD-sensitive devices and electronics.

• Have broad exposure to hardware, firmware, and networking technologies.

• Experience with electronics, network interfaces, embedded systems, desktop computers, and server hardware.

• Comfortable researching technical information independently.

• Motivation to find solutions but know when to collaborate and seek input.

• Physically capable of unboxing, installing, and maintaining lab equipment.

• Safety-conscious and use good computer security practices.

• Proficient in creating clear network diagrams and configuration documentation.

• Mechanically inclined, with experience using hand tools and test equipment.

• Familiarity with Confluence, NetBox, Jira, GitLab, SharePoint, Visio, and Dell networking.

• Passionate about technology and continuous learning, fostering knowledge sharing within the team.

• Have a positive attitude, be eager to share findings and work well with others.

SECURITY CLEARANCE REQUIREMENTS

Successful candidates must engage in a security clearance process in regard to their citizenship in order to perform fundamental job duties, as per applicable law. In particular, candidates with certain citizenship may not be able to perform such fundamental job duties. Currently, this includes citizens of the following countries: Belarus; Burma; China; Cuba; Iran; North Korea; Syria; Venezuela; Afghanistan; Cambodia; Central African Republic; Cyprus; Democratic Republic of Congo; Ethiopia; Eritrea; Haiti; Iraq; Lebanon; Libya; Russia; Somalia; South Sudan; Sudan; Zimbabwe. The security clearance process may take a significant amount of time to complete, and any offer of employment will be contingent on the candidate's legal ability to perform the fundamental job duties. Wind River is committed to meeting its obligations to candidates under applicable human rights law and privacy law in this regard.

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Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.