Aptiv
Aptiv

Warranty Supervisor

RoleDevops
LevelMid
LocationShanghai, China, United States
WorkOn-site
TypeFull-time
Posted4 months ago
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About the role

Warranty Supervisor

About Aptiv

Aptiv is a global technology company that develops safer, greener and more connected solutions enabling the future of mobility. Headquartered in Dublin, Aptiv has over 200,000 employees and operates 11 technical centers, as well as manufacturing sites and customer support centers in 48 countries. Visit www.aptiv.com.

About the Role

In your daily job you will:

  • Follow global customer complaint response procedure
  • Follow and update China/AP warranty working instruction
  • Setup warranty team for field collection, analysis and improvement
  • Lead team to develop countermeasures to prevent faults
  • Periodic review & follow up to track the effectiveness of corrective actions
  • Share & standardize lessons learned in region
  • Lead team to identify, track and assess potential safety and compliance warranty issue
  • Develop warranty strategy to reduce the field cost
  • Monthly update and monitor warranty payment report in China/AP

Your Background

Key ingredients for succeeding in this role are your:

  • Automobile or related industry Quality or Engineering background
  • Be familiar with OEM structure and work procedure
  • Be familiar with products characteristic
  • Can do initial analysis and measurement for products
  • Problem-solving skill
  • Can do job flexible on time and location
  • Good communication skill
  • Good command of oral and written English

Why Join Us?

You can grow at Aptiv. Aptiv provides an inclusive work environment where all individuals can grow and develop, regardless of gender, ethnicity or beliefs.

You can have an impact. Safety is a core Aptiv value; we want a safer world for us and our children, one with:

  • Zero fatalities
  • Zero injuries
  • Zero accidents

You have support. We ensure you have the resources and support you need to take care of your family and your physical and mental health with a competitive health insurance package.

Equal Opportunity

Aptiv is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender identity, sexual orientation, disability status, protected veteran status or any other characteristic protected by law.

For more information, please review Aptiv's privacy policy: https://www.aptiv.com/privacy-notice

Benefits and perks

Professional Development

Competitive Salary And Equity Package

Team Events And Activities

Comprehensive Health Dental And Vision Insurance

401k Matching

Flexible Hours

Required skills

PostgreSQL

TypeScript

JavaScript

About Aptiv

Shanghai

Headquarters