Albany, NY Global Technical Learning Center Technical Trainer at Applied Materials

Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Salary:

$84,000.00 - $115,500.00

Location:

Albany,NY

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

General Profile
Requires in-depth knowledge and experience. Uses best practices and knowledge of internal or external business issues to improve products or services. Solves complex problems; takes a new perspective using existing solutions. Works independently, receives minimal guidance. Acts as a resource for colleagues with less experience.

Key Responsibilities

• Teach technical training classes covering theory and hands-on skills on advanced semiconductor manufacturing equipment at our global technical learning center in Albany NY.
• Work with a global technical training team to support training and certification development, implementation, and ongoing learning activities.
• Use current learning technologies to enhance learning both online and in house.
• Support installation of local lab training tools. Support tools through maintenance and troubleshooting.
• Be responsible for other day to day operations tasks for training organization at local site.
• Presents technical training in house and at customer sites, focusing on specialized / customized courses; requires both domestic and international travel; manages classroom/lab activities to assure fulfillment of course objectives; presents and practices safety per procedure; periodic required training during off shift and/or weekends as assigned.
• Stay current with internal technology advancements working directly with business units to ensure latest tools and technology are taught internally and externally.
• Manage multiple projects of diverse scope and complexity; direct project team members.
• Utilize Technical Publications and System Product Business Groups to maximize technical documentation efficiencies; create and augment documentation to fill gaps in released materials; evaluate instructor performance; train others in standard course development process/Instructional System Design (ISD); responsible for course design approval.
• Provide technical expertise and troubleshooting skills to assist with system repairs; ensure system functionality can support course objectives; ensure all safety retrofits are installed on the training systems.
• Maintain product technical knowledge sufficient to prepare and present defined product courses; disseminate new information to staff; complete certification on multiple platforms and/or processes to include safety modules; actively certify others; establish new certification requirements.
• Review published materials and recommends revisions
• Provide coaching and leadership to other instructors; serve as mentor to less senior instructor for class delivery, technical development and certification; anticipate, prevent and resolve customer satisfaction issues.
• Support Instructional Designers as a Subject Matter Expert in development of new courses on technical subject matter, correction of existing materials and proactively drive improvements.

Functional Knowledge

Demonstrate conceptual and practical expertise in own discipline and basic knowledge of related disciplines
Business Expertise

Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market
Leadership

Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements
Problem Solving

Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information
Impact

Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies
Interpersonal Skills

Explains difficult or sensitive information; works to build consensus
Education:

Bachelor's Degree or equivalent military training or experience
Experience:

5 - 10 Years

Additional Information Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 25% of the Time

Relocation Eligible:

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.