
Leading company in the software industry
AIx Field Service Engineer
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.
What We Offer
Location:
Icheon-Gwango,KOR
You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.
Key Responsibilities
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Leads continual improvement projects and drives innovation for digital tools. Globally the AIX(Actionable Insight Accelerator) Field Service Engineer serves as the main point of contact for customer site digital tools.
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Internally communicates difficult concepts and persuades others with differencing viewpoints.
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Recommends best practice for troubleshooting to team. Leads troubleshooting efforts using digital tools.
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Provides feedback to digital package owner on content and best practice. Implements and tests solutions for new issues.
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Provides mentoring on specific troubleshooting. Highly knowledgeable in various tools and systems. Knowledgeable in advanced modeling techniques and BKM.
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Solid understanding of semiconductor equipment processes and hardware, with the ability to apply this knowledge to effective troubleshooting and the utilization of digital tools.
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Experience applying data science and analytics techniques to semiconductor equipment data to support issue analysis, problem resolution, and continuous process improvement.
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Strong communication skills in English, enabling effective collaboration with global internal teams and clear, professional communication with customers.
Functional Knowledge
- Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines. Have in depth knowledge of Applied' s digital products and applications.
- Have good understanding / knowledge of Equipment and Fab Operations.
Business Expertise
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
Leadership
- Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.
Problem Solving
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Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.
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Drives the use of Applied Problem Solving methodology.
Impact
- Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.
Interpersonal Skills
- Explains difficult or sensitive information; works to build consensus.
Additional Information Time Type:
Full time
Employee Type:
Assignee / Regular
Travel:
Yes, 20% of the Time
Relocation Eligible:
No
Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.
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About Applied Materials

Applied Materials
PublicApplied Materials, Inc. is an American corporation that supplies equipment, services and software for the manufacture of semiconductor chips for electronics, flat panel displays for computers, smartphones, televisions, and solar products.
10,001+
Employees
Santa Clara
Headquarters
$57B
Valuation
Reviews
10 reviews
3.8
10 reviews
Work-life balance
3.2
Compensation
3.5
Culture
3.8
Career
3.3
Management
3.9
72%
Recommend to a friend
Pros
Supportive and approachable management
Good benefits and training programs
Cutting-edge technology and interesting projects
Cons
Heavy workload and frequent overtime
Fast-paced and stressful environment
Limited growth opportunities
Salary Ranges
53 data points
L2
L6
Mid/L4
L3
L4
L5
L2 · Financial Analyst L2
0 reports
$92,625
total per year
Base
$37,050
Stock
$46,313
Bonus
$9,263
$64,837
$120,413
Interview experience
4 interviews
Difficulty
3.0
/ 5
Duration
14-28 weeks
Interview process
1
Application Review
2
Recruiter Screen
3
Technical/Hiring Manager Interview
4
Final Round Interview
5
Offer
Common questions
Technical Knowledge
Behavioral/STAR
Past Experience
Problem Solving
Culture Fit
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