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Applied Materials
Applied Materials

Leading company in the software industry

AIx Field Service Engineer

RoleSales Engineering
LevelMid Level
LocationPyeongtaek-NF Summit, Korea, Republic of
WorkOn-site
TypeFull-time
Posted1 week ago
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Who We Are

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

What We Offer

Location:

Pyeongtaek-NF Summit,KOR

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits.

Key Responsibilities

  • Leads continual improvement projects and drives innovation for digital tools. Globally the AIX(Actionable Insight Accelerator) Field Service Engineer serves as the main point of contact for customer site digital tools.

  • Internally communicates difficult concepts and persuades others with differencing viewpoints.

  • Recommends best practice for troubleshooting to team. Leads troubleshooting efforts using digital tools.

  • Provides feedback to digital package owner on content and best practice. Implements and tests solutions for new issues.

  • Provides mentoring on specific troubleshooting. Highly knowledgeable in various tools and systems. Knowledgeable in advanced modeling techniques and BKM.

  • Solid understanding of semiconductor equipment processes and hardware, with the ability to apply this knowledge to effective troubleshooting and the utilization of digital tools.

  • Experience applying data science and analytics techniques to semiconductor equipment data to support issue analysis, problem resolution, and continuous process improvement.

  • Strong communication skills in English, enabling effective collaboration with global internal teams and clear, professional communication with customers.

Functional Knowledge

  • Demonstrates conceptual and practical expertise in own discipline and basic knowledge of related disciplines. Have in depth knowledge of Applied' s digital products and applications.
  • Have good understanding / knowledge of Equipment and Fab Operations.

Business Expertise

  • Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.

Leadership

  • Acts as a resource for colleagues with less experience; may lead small projects with manageable risks and resource requirements.

Problem Solving

  • Solves complex problems; takes a new perspective on existing solutions; exercises judgment based on the analysis of multiple sources of information.

  • Drives the use of Applied Problem Solving methodology.

Impact

  • Impacts a range of customer, operational, project or service activities within own team and other related teams; works within broad guidelines and policies.

Interpersonal Skills

  • Explains difficult or sensitive information; works to build consensus.

Additional Information Time Type:

Full time

Employee Type:

Assignee / Regular

Travel:

Yes, 20% of the Time

Relocation Eligible:

No

Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

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About Applied Materials

Applied Materials

Applied Materials, Inc. is an American corporation that supplies equipment, services and software for the manufacture of semiconductor chips for electronics, flat panel displays for computers, smartphones, televisions, and solar products.

10,001+

Employees

Santa Clara

Headquarters

$57B

Valuation

Reviews

10 reviews

3.8

10 reviews

Work-life balance

3.2

Compensation

3.5

Culture

3.8

Career

3.3

Management

3.9

72%

Recommend to a friend

Pros

Supportive and approachable management

Good benefits and training programs

Cutting-edge technology and interesting projects

Cons

Heavy workload and frequent overtime

Fast-paced and stressful environment

Limited growth opportunities

Salary Ranges

53 data points

L2

L6

Mid/L4

L3

L4

L5

L2 · Financial Analyst L2

0 reports

$92,625

total per year

Base

$37,050

Stock

$46,313

Bonus

$9,263

$64,837

$120,413

Interview experience

4 interviews

Difficulty

3.0

/ 5

Duration

14-28 weeks

Interview process

1

Application Review

2

Recruiter Screen

3

Technical/Hiring Manager Interview

4

Final Round Interview

5

Offer

Common questions

Technical Knowledge

Behavioral/STAR

Past Experience

Problem Solving

Culture Fit