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The Apple Services Engineering(ASE) team builds and provides systems and infrastructure that power Apple's services (such as i Cloud, i Tunes, Siri, and Maps). We are the foundation on which Apple's software developers build the products that our customers love. Our services have to scale globally, stay highly available, and "just work." If you love designing, engineering and running systems and infrastructure that will help millions of customers, then this is the place for you!

Apple Service Engineering (ASE)'s Compute team is seeking highly motivated individual with strong technical and communication skills to join us in on our quest to build and enhance massive clusters hosting Virtual Machines, Containers and associated infrastructure that can scale to meet the demands of Apple's Services offerings. You will work with world-class engineers on core components of Virtualization and Containerization technologies, customize it to help fit Apple's diverse needs, and engage with the upstream community to drive Apple's requirements.

Join the Apple Services Engineering team as a site reliability engineer to help support and scale cloud services for thousands of development and operations engineers. This hands-on role is to maintain and enhance SRE practices for a private cloud service to accelerate our ability to reliably and consistently deliver thousands of applications.

Description

As a Site Reliability Engineer, you will be responsible for providing the platform for mission critical cloud systems to maintain constant uptime, scale seamlessly, and allow for new applications and services to flourish.

The successful candidate will be highly self-motivated with a passion for excellence, quality and detail. The SRE will not only support operations, but also work closely with the developers and architects within the team to aid in the design and assist with the implementation to improve stability, security and scalability.

AS AN SRE AT APPLE, YOU WILL:

• Operate, monitor, and triage all aspects of our production and non-production environments.

• Design, build and implement innovative solutions for previous, present and future issues.

• Prepare alert handling procedures, runbooks, and collaborate with the off-shore SRE teams.

• Automate deployment and orchestration of services into the cloud environment as well as other routine processes.

• Actively participate in capacity planning, scale testing, and disaster recovery exercises.

• Interact with and support partner teams, including engineering, QA, and program management.

• Cultivate and maintain relationships with internal and external third-party vendors.

Preferred Qualifications

Experience with Infrastructure as a Service orchestration tools (Open Stack, Cloud Stack, etc) is a plus

Experience with Linux system virtualization (Libvirt, QEMU, KVM, etc), along with the APIs

Ability to implement and coordinate telemetry using monitoring and observability tools such as Splunk, Grafana, and Prometheus

Minimum Qualifications

Bachelor's Degree in Computer Science, an engineering-related field, or equivalent related experience. Advanced Degree preferred.

3+ years in a Site Reliability Engineering Infrastructure focused role

Must be an expert and have in-depth professional experience with cloud operations, with a focus on "infrastructure-as-a-service" (compute, storage, and network virtualization)

Highly proficient in Golang and Java:

Experience operating large-scale multi-tenant Infrastructure as a Managed service

Ability to articulate complex technical concepts to both technical and non-technical stakeholders.

Able to troubleshoot issues across the entire infrastructure stack

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $120,300 and $210,100, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.