Channel Cross-functional Platforms Manager - Store Customer Experience, Japan

Marketing Communications (Marcom) is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences

The Channel Cross-Functional (XF) Platforms manager will act as a key point of integration and accountability for Apple’s in-store initiatives, ensuring flawless execution of best-in class retail experiences in both Apple and partner spaces. In this role, you will advocate for Channel initiatives across Apple and shape strategic roadmaps to elevate and optimize the customer experience.

You will define, launch and evolve digital and physical touch-points to enhance product go to market strategies and oversee the cross-functional delivery of creative work that inspires customers and propels Apple’s commerce globally. You will also launch and sustain global fixture programs and visual merchandising strategies, partnering with WW 3D Design, Store Planning, Visual Merchandising teams to uphold Apple brand standards across our partners.