Imagine what you could do here. At Apple, new ideas have a way of becoming great products,

services, and customer experiences very quickly. Bring passion and dedication to your job and

there's no telling what you could accomplish. Face Time, Phone, Share Play, Messages, Mail,

Safari and Web Kit are some of the most used applications and frameworks across both iOS and

macOS platforms, and our work here touches millions of customers.

The Triage Engineering:

team is looking for an enthusiastic, and detail-oriented engineer to help deliver the next quality

release of these products on Appleʼs platforms.

Description

background to help screen and triage incoming bug reports, handle a large influx of reports,

reduce them to practical steps and assign them to the appropriate team. By understanding the

reports coming in and escalating them appropriately, you will play a key part in making future

releases of Appleʼs communication applications and browser exceptional. In this role, you will

help us screen incoming bugs, run a large queue in a timely manner, reduce them to practical

steps, and assign them to appropriate engineers. Excellent communication skills are a must

because of the close interaction with several engineering teams throughout Apple for this role.

In addition to leveraging your programming skills to automate and scale various aspect of

triaging to identify critical issues faster.","responsibilities":"You will triage incoming bugs, analyze logs, reproduce issues and help determine the correct

resolvers, the priority of problems, while identifying emerging trends across the reported issues

You will design, develop and automate triaging of incoming bugs

You will drive quality and champion bug fixes by working closely with the development team

and participating in root cause analysis.

Preferred Qualifications

Experience in Swift or Objective-C or C/C++

Experience in building and deploying tools

Understanding of ML/AI concepts and data analytics

Web browser experience

Minimum Qualifications

One year of experience diagnosing and triaging software issues

Bachelor's degree in computer science or related field; 2 years of relevant professional

experience may substitute for the educational requirement

Excellent written and verbal communication

Experience working with Git or other source control systems

Excellent programming skills in Python, Javascript or other languages

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $121,300 and $213,700, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.