Apple
Apple

Learning Project Manager, Retail Customer Care

RoleSupport And Service
LevelLead
LocationShanghai, China
WorkOn-site
TypeFull-time
Posted4 months ago
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About the role

At Apple, we believe in hard work, a fun environment, and the kind of creativity and innovation that only comes about when talented people from diverse backgrounds approach problems from varying perspectives. We believe each customer interaction is an opportunity to delight, engage, and inspire – and that by focusing on the smallest of details, we can make big impacts with our customers.

We have an open position for an enthusiastic, motivated project manager to join our team. You would be responsible for assisting the learning team managers in coordinating internal/external learning activities, maintain and drive for learning projects updates, conducting training and coaching review through data analysis and feedback.

Inclusion is a shared responsibility and we hold ourselves and one another accountable for bringing everybody in.

Required skills

Data analysis

Project management

Retail operations

Leadership

About Apple

Shanghai

Headquarters