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Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we deliver is the result of us making each other's ideas stronger. That happens because every one of us shares a belief that we can make something wonderful and share it with the world, changing lives for the better. It's the diversity of our people and their thinking that inspires the innovation that runs through everything we do. When we bring everybody in, we can do the best work of our lives. Here, you'll do more than join something - you'll add something.

We are a team of engineers that run internal/external traffic in a complex and distributed environment with strict privacy and security requirements. We are responsible for the modernization, reliability and observability of Wallets, Payments and Commerce traffic infrastructure.

Description

As the demand for our services continues to grow rapidly we are forming a team to best position ourselves to deliver a service to the highest level, as expected at Apple. We handle both customer facing (external) and internal traffic which have strict privacy and security requirements. This is a team of software/systems/network engineers directly responsible for both customer facing (external) and internal traffic globally.

• Ensure the highest level of up-time and quality of service to Apple's customers through operational quality.

• Design, maintain, and improve global production traffic infrastructure.

• Ownership of reliability issues using a wide variety of tools.

• Identify areas to improve service resiliency through techniques such as chaos engineering, performance / load testing, and game days.

Preferred Qualifications

Developing in Go, Python, or similar programming languages

Minimum Qualifications

Experience with load balancing (Nginx, Envoy and Envoy Gateway), proxies (Squid) and edge deployments.

6+ years cloud engineering

Familiarity with Networking, Security, Logging, and Application Monitoring

Maintaining customer commitments

Navigating the complexities of the business and service reliability

Excellent verbal and written communications skills

Ability to coach & mentor other ICs

Bachelors Degree in computer science, related field, or 10 years of equivalent work experience is highly desirable.

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $212,000 and $318,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.