Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Are you deeply accountable for your work? A passion for product ownership and track record will prove critical to success on our team. Be ready to make something great when here. Multifaceted, encouraging people and innovative, industry-defining technologies are the norm at Apple. Join Apple to help deliver the next amazing Apple product. SAP instances at Apple are among the largest and most dynamic enterprise systems globally. To support our robust business growth, Apple seeks a highly motivated and talented individual to join our IS&T SAP Test Management Office.

SAP SD Global Lead is a position within the corporate Information Systems and Technology (IS&T) SAP team and this position will be key to driving test management and execution of all Projects at Apple.

Description

The successful candidate will work with Apple Business, Functional, Technical (Automation, Performance, multiple platform ) teams across regions, as well as external business partners and other 3rd parties in other time zones.

This close collaboration is key to resolve, recommend and implement scalable & robust test management solutions, following Apple's own software development, test and project management methodologies and guidelines.","responsibilities":"Seamless integration of SAP SD to front end (B2B e-Commerce, Apple Online Store (AOS), Point of Sale (POS), Apple Care and other back-end solutions (SAP Retail, Data Warehouse).

Working closely with teams (both SAP and other IS&T teams) during design and implementation of SAP SD functionalities to support different Apple businesses across the customer channels.

Performing functional and technical analysis of the requirements and propose appropriate design/technical solution and support level of effort, scoping and handle change requests.

Resolve business impacting issues in our SAP systems through hands on technical troubleshooting in our systems, analysis, and partner consultation

Define scope and gather business requirements.

Coordinate with project PM or Track leads to ensure that resources, budget, and timeline are adequate.

Ensuring adequate test cycles are defined and driven to support a smooth production launch and ensure a successful handover to the production support team.

Apply SAP ECC/S4 HANA Sales and SAP BTP to implement the end-to-end solution.

Implement interfaces across various IS&T and partner systems - applying one or more of the various technologies frameworks like RFC, Webservices, EAI, Geneva and SoA.

Preferred Qualifications

Experience with Pricing Management, and E2E Integration with CRM, MM and FICO, Testing skills

Extensive hands-on functional design and configuration experience, including detailed specifications for user exits, utilities, interfaces, reports, etc.

Strong and outstanding written and verbal communication skills, including presentation skills to all levels of an organization and ability to operate in different time zones.

Ability to work comfortably with incomplete information and deal with ambiguity in a fast paced, high-pressure environment and drives issues to root cause.

Extensive experience working on SD interfaces

Payment's processing (including credit cards, loans, wire transfer, and mobile payments)

Third party Sales processing

GenAI experience and Automation tools usage is a plus

Service Management, Repair process & Condition Contract Management

Experience in APO:

Abap code walk through and debugging

• Problem solving
• Logical approach to analyze issues

Minimum Qualifications

8 years of experience in OTC business process, SAP SD configuration, development,

Strong expertise in S/4 HANA

8 years of experience in SAP Functional Hands on experience and managing complex cross functional projects.

At least one full life-cycle implementation of SAP OTC related project for a global, multi-national corporation.

Bachelors Degree or equivalent experience in Computer Science, Management Information Systems or related field or equivalent work experience

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,800 and $258,600, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.