Imagine what you could do here! The people here at Apple don't just create products - they build the kind of wonder that's revolutionized entire industries. It's the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

We're a diverse collective of thinkers and doers, continuously reimagining our products and practices to help people do what they love in new ways. That innovation is inspired by a shared commitment to great work - and to each other. Because learning from the people here means we're learning from the best. Retail Operations creates the tools and programs that empower our teams to provide, a one of a kind, only at Apple experience. We do this by obsessing over the employee and customer experience, and driving a global strategy that sets the bar.

Apple's Retail Store Analytics team is looking for a visionary leader with a data science or engineering background, executive-level communications of our data product strategy, and passion to use data at scale to drive global retail excellence. As Senior Manager of Retail Data Products, you will play a critical role in leading the future direction of Apple Retail Operations by integrating data and machine learning to delight customers and empower store employees. A successful candidate will possess strong technical business intelligence and machine learning knowledge, experience building digital products, an understanding of retail store dynamics, and the ability to effectively communicate product roadmaps to diverse stakeholders.

Description

Through a team of BI Engineers and Product Managers, you will lead data-driven culture across Apple Retail Operations. Your team will design, refine, and create innovative data products-including a centralized hub of canonical dashboards and AI-driven conversational data tools-that deliver dynamic and intuitive decision-support. You will coach, lead, and empower team members to build scalable solutions that empower others.","responsibilities":"Develop next-gen strategy and tech stack for dashboarding and conversational BI that enables data-based decision-making for non-technical users across the retail stores organization.

Lead the deployment of high-impact AI/ML products which deliver multi-year improvements to customer experience programs, site selection, staffing & scheduling, and operational efficiency.

Partner with data science, analytics engineering, and data infrastructure teams to deliver tools which integrate seamlessly into user workflows.

Influence cross-functional business partners to design retail programs and technology that delight retail customers.

Build capabilities of individuals and team culture through effective employee development, involvement, communication, and coaching.

Preferred Qualifications

Master's degree in a relevant field (Engineering, Data Science, Business) or equivalent experience

5+ years of leading data-focused teams, fostering inclusivity and diversity of thought

5+ years of working with retail data

2+ years of experience managing Machine Learning / AI tools in production

Ability to connect insights to business outcomes and influence strategy

Minimum Qualifications

Bachelor's degree in a relevant field (Engineering, Data Science, Business) or equivalent experience

10+ years of experience in Business Intelligence, Product Management, Machine Learning, or equivalent

2+ years of leading and mentoring data-focused teams

2+ years of creating, communicating, and delivering on roadmaps for technical products

Proficiency in SQL and at least one dashboarding tool (eg Tableau, PowerBI, Looker)

Clear translation of complex technical concepts into non-technical terms

Apple is an equal opportunity employer that is committed to inclusion and diversity. We seek to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant .

Pay & Benefits

At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $208,400 and $365,400, and your base pay will depend on your skills, qualifications, experience, and location.

Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses - including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits.

Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.