Apple
Apple

Software Engineer - Customer Feedback

RoleEngineering
LevelMid Level
LocationSan Diego, Canada, United States
WorkOn-site
TypeFull-time
Posted3 weeks ago
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About the role

Join the team responsible for Apple's Beta Software Program. Our app, Feedback Assistant, collects user feedback on beta software releases, while our internal tools manage the programs, participants, and configuration data that make that feedback possible — and analyze, group, and route it to Apple's engineering teams.

We're looking for a generalist engineer to build and evolve our internal admin tools: content and participant management, permissions, and other applications spanning a broad configuration schema. You'll sit alongside the Program Managers who use these tools every day, giving you a direct line to the people who depend on your work rather than a queue of requests from afar. You'll also be a key contributor to our feedback reading, reporting, and analysis systems, working alongside our ML team as those systems grow to include ML-powered components and asynchronous processing.

Benefits and perks

Learning Budget

Required skills

Software engineering

System design

Troubleshooting

About Apple

San Diego

Headquarters