refresh

Trending companies

Trending companies

Apple
Apple

US-Lead at Apple

RoleRetail
LevelLead
LocationUTC
WorkOn-site
TypeFull-time
Posted1 week ago
Apply now

About the role

Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. We believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work.

As a Lead, you embody a whole-store mindset and are integral to supporting the Store Leadership team, playing a critical role in facilitating meaningful experiences for both customers and team members. You inform and energize our teams to do their best work and contribute to operational excellence. You actively connect with team members, making sure everyone is equipped with the support, tools, and resources they need to deliver exceptional customer interactions.

A Lead works alongside the leadership team to ensure operational readiness, with a focus on enabling the sales team. You spend the majority of your time with the team and customers, identifying ownership opportunities and supporting team members across the whole store.

Required skills

Retail operations

Team leadership

Customer service

Coaching

Communication

About Apple

UTC

Headquarters