Health Insurance Administrator (Fixed Term) About Aon Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world.

Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow their business.

We are open for this to be based out of our Head Office – Auckland What the mahi looks like We are seeking a proactive and customer-focused Health Insurance Administrator to join our Life & Health Benefits support team.

In this role, you will join a team of Administrators, Account Executives, and Brokers, ensuring seamless support to both internal and external stakeholders and adhere to the highest standards of service delivery. A few key areas of responsibility include: Making sure systems are kept up to date and information is accurate.

Provide administration support to our Account Executives and Account Brokers.

Monthly premium arrears management Able to follow procedures and investigate issues to solve problems.

Engaging in communication with clients through phone calls and emails to support their insurance requirements.

Manage key stakeholder relationships Enhance the client experience through outstanding customer service Skills and experience that will lead to success You may come from a varied background in customer service/call centre environments, medical admin and/or a strong coordination background.

Confident using MS Office applications – especially Excel Other key skills we look for are: Ability to manage various contact points and attention to detail Why Aon?

We don’t just talk about better ways of working—we live it, every day.

Here’s what you can look forward to: Friendly, collaborative teams both locally and across the globe.

Comprehensive onboarding and continuous professional development.

Opportunities to grow and progress across different areas of our business.

What’s On Offer?

Competitive base salary Continuous learning and professional development opportunities Health and Life Insurance, plus Income Protection options Gym discounts Flexible working arrangements, early finishes on Friday, 2 AON wellbeing days per year.

Employee Assistance Programme (EAP) services Apply now and join a company dedicated to offer sound solutions to NZ clients.

How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce.

Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.

We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it.

We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.

As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Please contact us to request an accommodation on Reasonable Adjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.

Aon is proud to be an equal opportunity workplace. 2575269
Health Insurance Administrator (Fixed Term) About Aon Aon exists to shape decisions for the better - to protect and enrich the lives of people in Aotearoa, and around the world.

Our colleagues provide our clients in over 120 countries and sovereignties with advice and solutions that give them clarity and confidence to make better decisions to protect and grow their business.

We are open for this to be based out of our Head Office – Auckland What the mahi looks like We are seeking a proactive and customer-focused Health Insurance Administrator to join our Life & Health Benefits support team.

In this role, you will join a team of Administrators, Account Executives, and Brokers, ensuring seamless support to both internal and external stakeholders and adhere to the highest standards of service delivery. A few key areas of responsibility include: Making sure systems are kept up to date and information is accurate.

Provide administration support to our Account Executives and Account Brokers.

Monthly premium arrears management Able to follow procedures and investigate issues to solve problems.

Engaging in communication with clients through phone calls and emails to support their insurance requirements.

Manage key stakeholder relationships Enhance the client experience through outstanding customer service Skills and experience that will lead to success You may come from a varied background in customer service/call centre environments, medical admin and/or a strong coordination background.

Confident using MS Office applications – especially Excel Other key skills we look for are: Ability to manage various contact points and attention to detail Why Aon?

We don’t just talk about better ways of working—we live it, every day.

Here’s what you can look forward to: Friendly, collaborative teams both locally and across the globe.

Comprehensive onboarding and continuous professional development.

Opportunities to grow and progress across different areas of our business.

What’s On Offer?

Competitive base salary Continuous learning and professional development opportunities Health and Life Insurance, plus Income Protection options Gym discounts Flexible working arrangements, early finishes on Friday, 2 AON wellbeing days per year.

Employee Assistance Programme (EAP) services Apply now and join a company dedicated to offer sound solutions to NZ clients.

How we support our colleagues In addition to our comprehensive benefits package, we encourage a diverse workforce.

Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.

Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.

We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it.

We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential.

As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law.

Please contact us to request an accommodation on Reasonable Adjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves.

Aon is proud to be an equal opportunity workplace.