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Analog Devices
Analog Devices

Specializing in data conversion, signal processing, and power management technology, headquartered in Wilmington, Massachusetts.

Customer Accounts Specialist

职能客户成功
级别中级
地点China, Shanghai, Puxi
方式现场办公
类型全职
发布1个月前
立即申请

必备技能

Go

Excel

About Analog Devices

Analog Devices, Inc. (NASDAQ: ADI ) is a global semiconductor leader that bridges the physical and digital worlds to enable breakthroughs at the Intelligent Edge. ADI combines analog, digital, and software technologies into solutions that help drive advancements in digitized factories, mobility, and digital healthcare, combat climate change, and reliably connect humans and the world. With revenue of more than $9 billion in FY24 and approximately 24,000 people globally, ADI ensures today's innovators stay Ahead of What's Possible™. Learn more at www.analog.com and on LinkedIn and Twitter (X).

Job Descriptions

  • Take proactive steps to reconcile forecasts, backlog and shipments in order to meet customer demand and target Sales revenue.

  • Process orders, returns, and refunds in accordance with corporate policies and procedures.

  • Track/Communicate material production progress and priorities to relevant stakeholders to ensure supply targets, proactively try all possibilities to close supply gaps.

  • Participate in account business reviews with both internal and external stakeholders, understand business and has contributions from Customer Account Specialist perspective during the review.

  • Work independently but closely with cross-functional teams to resolve customer issues and escalate complex cases as needed.

  • Pricing management, assist Sales on account annual price negotiation.

  • Data analysis provider that empower for sales team with valuable insights to help sales growth revenue.

  • Regular customer visit to build and maintain strong long-lasting customer relationships.

  • Act as the main point of contact for customer inquiries, escalations, issues and quality related matters.

Requirements:

  • Good Excel and PowerPoint skill

  • Fluent in English

  • Experience with supply chain will be preferred

  • At least 5 years’ experience with IC industry will be preferred

  • Familiar with Power BI will be preferred

  • For positions requiring access to technical data, Analog Devices, Inc. may have to obtain export licensing approval from the U.S.

Department of Commerce:

  • Bureau of Industry and Security and/or the U.S.

Department of State:

  • Directorate of Defense Trade Controls. As such, applicants for this position – except US Citizens, US Permanent Residents, and protected individuals as defined by 8 U.S.C. 1324b(a)(3) – may have to go through an export licensing review process.

Analog Devices is an equal opportunity employer. We foster a culture where everyone has an opportunity to succeed regardless of their race, color, religion, age, ancestry, national origin, social or ethnic origin, sex, sexual orientation, gender, gender identity, gender expression, marital status, pregnancy, parental status, disability, medical condition, genetic information, military or veteran status, union membership, and political affiliation, or any other legally protected group.

Job Req Type: Experienced

Required Travel: No

Shift Type: 1st Shift/Days

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关于Analog Devices

Analog Devices

Analog Devices, Inc. (ADI), also known simply as Analog, is an American multinational semiconductor company specializing in data conversion, signal processing, and power management technology, headquartered in Wilmington, Massachusetts.

10,001+

员工数

Norwood

总部位置

$95B

企业估值

评价

10条评价

4.0

10条评价

工作生活平衡

3.8

薪酬

4.2

企业文化

4.1

职业发展

2.8

管理层

3.5

75%

推荐率

优点

Good benefits and competitive salary

Supportive team and leadership

Flexible work arrangements and remote options

缺点

Limited career advancement opportunities

Management and communication issues

High workload and long hours

薪资范围

359个数据点

Mid/L4

Mid/L4 · Analyst, Sales Operations

1份报告

$130,000

年薪总额

基本工资

$100,850

股票

-

奖金

-

$130,000

$130,000

面试评价

4条评价

难度

3.5

/ 5

时长

14-28周

体验

正面 25%

中性 75%

负面 0%

面试流程

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Technical Interview Rounds

5

Hiring Manager Interview

6

Final Round/Decision

常见问题

Technical Knowledge

Coding/Algorithm

System Design

Past Experience

Behavioral/STAR