Senior Technical Business Analyst – Clinical Study Design and Analysis at Amgen

Career Category

Information Systems:

Job Description

Join our team at AMGEN Capability Center Portugal, consistently recognized among the top companies in the Best Workplaces™ ranking by Great Place to Work® in Portugal. In 2026, we were once again distinguished as one of the top Best Workplaces in the country (category 201–500 employees), reinforcing our commitment to an exceptional employee experience and workplace culture.

We are a team of over 500 talented individuals, spanning more than 30 functions and areas of expertise, and representing over 40 nationalities. Together, we bring diverse perspectives and professional backgrounds to help shape the future of healthcare through innovation and technology.

This is your opportunity to explore a world of possibilities across areas such as Data & Analytics, Digital, Technology & Innovation, Cybersecurity, R&D Operations, Global Distribution, Finance, Regulatory Affairs, General & Administrative, Human Resources, and many more.

Located in the heart of Lisbon, our AMGEN office fosters a culture of innovation, excellence, and purpose. Come thrive with us at AMGEN, supporting our mission To Serve Patients.

What we do at AMGEN matters in people’s lives.

Senior Technical Business Analyst – Clinical Study Design and Analysis

At AMGEN, Technology isn’t just a support function—it’s a catalyst for discovery, transformation, and real-world impact. Here, your ideas fuel innovation that improves and saves lives of patients in dire need of our medicines. Are you ready to do meaningful work that matters?

Live What you will do

As a Senior Technical Business Analyst – Clinical Study Design and Analysis you’ll work at the intersection of science, data, and innovation. You’ll collaborate with world-class experts across domains to build high-impact digital solutions that accelerate research, streamline operations, and empower better patient outcomes.

The Senior Technical Business Analyst drives technology initiatives and projects with end-to-end accountability for delivering business value. This role leverages domain and business process expertise to detail product requirements as epics and user stories, along with supporting artifacts like business process maps, use cases, and test plans for the software development teams. This role involves working closely with developers, testers, and business teams to ensure that the technical requirements for upcoming development are thoroughly elaborated. This enables the delivery team to estimate, plan, and commit to delivery with high confidence and identify test cases and scenarios to ensure the quality and performance of IT systems. This role will collaborate with product managers, other business analysts, system administrators, testers, developers, and business stakeholders with high technical literacy to maintain an efficient and consistent delivery process focused on quality, compliance, and business continuity.

Roles & Responsibilities:

• Enable and evolve Clinical Study Design and Analysis functional capabilities through delivery of technology implementations and projects

• Apply independent judgment and decision-making to define scope, drive alignment, and ensure outcomes are delivered

• Collaborate with System Architects and Product Managers to manage business analysis activities, ensuring alignment with engineering and product goals

• Capture the voice of the customer to define business processes and product needs

• Provide technical feasibility assessments in real-time during requirements elicitation

• Work with Product Managers and customers to define scope and business value for new developments

• Collaborate with Engineering on design specifications

• Collaborate with Product Owners to prioritize release scopes and refine the product and capability backlogs

• Partner with business analysts in other regions to delegate project responsibilities based on time zone and access to relevant stakeholders

• Define project timelines and drive delivery of system implementations, enhancements, and release validation to meet the communicated plans

• Ensure non-functional requirements are included and prioritized in the product and release backlogs

• Facilitate the breakdown of Epics into Features and sprint-sized User Stories and participate in backlog reviews with the development team

• Clearly express features in User Stories/requirements so all team members and stakeholders understand how they will be achieved

• Translate complex business and technological needs into clear, actionable, and testable requirements for development and validation teams

• Ensure Acceptance Criteria are well-defined

• Work closely with Software-as-a-Service suppliers to meet business requirements with configuration, custom releases, and roadmap prioritization

• Manage project timelines and deliverables to ensure delivery targets are met and stakeholders are informed of progress

• Develop and execute effective product demonstrations for internal and external stakeholders

• Participate in code and design reviews to ensure standards and best practices are followed

• Maintain accurate documentation of requirements, configurations, processes, and changes

• Manage change control and documentation lifecycles in strict adherence to standard operating procedures (SOPs)

• Identify and manage risks associated with the systems, including technological risks, validation, and user acceptance

Win What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The tech professional we seek is a creative problem-solver and a team player with these qualifications:

• Master’s degree with 4 - 6 years of experience in a Technical Business Analyst role OR

• Bachelor’s degree with 6 - 8 years of experience in a Technical Business Analyst role OR

• Diploma with 10 - 12 years of experience in a Technical Business Analyst role

Functional Skills:

Must-Have Skills:

• Writing comprehensive functional and non-functional requirements for development and implementation of business applications in a GxP regulated environment

• Project delivery following Agile software development methodologies (Scrum)

• Excellent communication skills and the ability to interface with senior leadership with confidence and clarity

• Technical thought leadership and highly conversant in software engineering, system architecture and integrations, and data sciences terminology

Good-to-Have Skills:

• Excellent problem-solving skills and a passion for tackling complex challenges in clinical development with technology

• Demonstrated expertise in a clinical development domain and related technology needs

• Understanding of biostatistical analysis methods

• Experience in managing product features for PI planning and developing product roadmaps and user journeys

• Familiarity with low-code, no-code test automation software

• Experience with the latest generative AI capabilities, including building agentic AI workflows and/or custom GPTs

• Able to communicate technical or complex subject matters in business terms

• Jira Align experience

• Knowledge of Databricks and AWS cloud platforms

• Experience with Software-as-a-Service application implementations and release management and validation

Professional Certifications:

• SAFe for Teams certification (preferred)

Soft Skills:

• Able to work under minimal supervision

• Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work

• Excellent analytical and gap/fit assessment skills

• Strong verbal and written communication skills

• Ability to work effectively with global, virtual teams

• High degree of initiative and self-motivation

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong presentation and public speaking skills

Shift Information:

This position may require you to work a later shift schedule. Candidates must be willing and able to work during evening, as required based on business requirements.

Thrive What you can expect of us

As we work to develop treatments that take care of others, we also care deeply for our teammates’ well-being and growth.

• Work That Matters – Build tech that accelerates scientific breakthroughs and helps patients worldwide.

• Modern Tech Stack – Cloud-first, automation-focused, AI-powered.

• Global Scale, Agile Mindset – Collaborate across continents while working in nimble, high-impact teams.

• Continuous Learning – Access to certifications, trainings, mentorship, and career mobility.

• AMGEN Total Rewards Plan – Comprehensive benefits in healthcare, finance, and well-being.

• Flexibility – Hybrid work model with time split between our Lisbon office and remote work.

APPLY NOW

Objects in your future are closer than they appear. Join us.

CAREERS.AMGEN.COMEQUAL OPPORTUNITY STATEMENT

AMGEN is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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