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Key Account Manager

Amgen

Key Account Manager

Amgen

Croatia - Grad Zagreb

·

On-site

·

Full-time

·

1w ago

Benefits & Perks

Healthcare

401(k)

Flexible Hours

Remote Work

Healthcare

401k

Flexible Hours

Remote Work

Required Skills

Pharmaceutical Sales

Account Management

Scientific Presentations

English

Leadership

Strategic Planning

Analytical Skills

Communication

Customer Relationship Management

Career Category

Sales

Job Description

Accountability

To the Senior Manager Sales

  • Maximizes promotion of our products based on a multi stakeholder approach (KOLs, Pharmacy, lead local clinicians) •Ensure promotion objectives in the hospital accounts in territory•Builds and maintains high quality customer relationships as well as internal cross collaboration•Differentiates Amgen and our products from competitors•Ensure relevant information is shared other stakeholders at Amgen

Responsibility

Planning

  • Map decision processes and identify key decision makers• Implement and monitor an action plan for the accounts on territory based
    on deeper analysis of TA influenced by different factors, insights:

  • competitors,- customers,- reimbursement changes, situations- new therapies• Effective in customer planning in line with the marketing strategy,
    implement C360

  • Achieves/exceeds POA and tracks C360 KPIs (Tableau)• Account level planning of interactions based on customer preferences• Contribute to development of the marketing/commercial strategy• Scanning business trends and business opportunities (prepare for the
    future)

Execution

  • Build relationships with identified stakeholders• Execution of planned activities in matrix organization• Proactively act on the territory, raise challenges to other departments,
    suggest appropriate actions/solutions, involve relevant functions

  • Usage of different complimentary channels to engage with customers
    (focused on F2F, remote and hybrid) and skilled in usgae of different IT

tools (Webex, Miro, MS teams)

  • Operates within the agreed expense budget aligned with POA priorities

Tracking

  • Follow-up and update account analysis, stakeholder analysis ensuring
    developing understanding of customer needs

Outputs

  • Action plans per Account •High quality internal and external customer relationships•Differentiate Amgen and our products•Meet promotion targets for the territory
    Periodic activity reports in covered area

Qualifications

Minimum Requirements

Bachelor’s degree in life science or (bio) medical sciences

5-8 years of experience as Biopharmaceutical Rep promoting pharmaceutical products

Demonstrated track record of introduction of new products

Thorough knowledge of the majority of decision makers in his/her area

Proficient in doing scientific/promotional presentations

Demonstrated track record of working with objectives and achieving them

History of working in innovative and/or multinational companies

Able to read scientific articles and to do oral presentations in English

Digital affinity, able to use different digital tools on skill level

Advantage:

Experience in hospital pharmaceutical products

History of working in complex and cross-functional teams

Experience as Key Account Manager minimum three years

Fluency in English, both in oral and written communication

Competencies

  • Strong leadership skills•Strategic thinker to manage a complex portfolio and maximize overall account return •Able to think long-term as well as short-term•Strong analytical skills to assess the profitability of different scenarios•Creativity and capacity to explore and propose different alternatives•Good medical background to be able to know thoroughly our products•Excellent interpersonal/communication skills to interact with clients and colleagues•Objective/results and customer oriented•Able to work under pressure

.

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About Amgen

Amgen

A biotechnology company that develops and manufactures human therapeutics for various illnesses and diseases.

10,001+

Employees

Thousand Oaks

Headquarters

$138B

Valuation

Reviews

3.8

2 reviews

Work Life Balance

2.5

Compensation

3.0

Culture

3.0

Career

4.0

Management

3.0

70%

Recommend to a Friend

Pros

Professional development opportunities

Exposure to diverse functions and projects

Large-scale project experience

Cons

Understaffed with high output expectations

Limited permanent job opportunities

Temporary contract limitations

Salary Ranges

1,544 data points

L2

L3

L4

L5

L6

L2 · Financial Analyst L2

0 reports

$94,068

total / year

Base

$37,627

Stock

$47,034

Bonus

$9,407

$65,848

$122,288

Interview Experience

3 interviews

Difficulty

2.7

/ 5

Duration

14-28 weeks

Experience

Positive 0%

Neutral 33%

Negative 67%

Interview Process

1

Application Review

2

Recruiter Screen

3

Technical Phone Screen

4

Onsite/Virtual Interviews

5

Final Round Interview

6

Offer

Common Questions

Coding/Algorithm

Technical Knowledge

Behavioral/STAR

System Design

Past Experience