Training& Development Manager

Career Category

Training

Job Description

• Accountability

• Develop and implement the training curriculum for new and existing products

• Develop and implement skills training for sales teams

• Align learning programs for sales management and marketing development to current Amgen global and/or regional programs and business requirements

Responsibilities

• Conducts training and learning needs assessment of teams to identify learning priorities

• Facilitation of training as required

• Lead the design and delivery of product training

• Selects faculty or external training providers when required

• Tailors sales model & capability training that delivers on individual teams needs

• Collaborate with sales, marketing & medical to ensure training remains in line with individual product strategy

• Inform stakeholders on training updates and deliverables

Requirements

• Experience in pharmaceutical sales and/or marketing

• Experience in the development and implementation of learning solutions

• Knowledge of adult learning theories and a proven ability to translate those into practical application

• Strong presentation/facilitation skills

• Strong communication skills, with fluency in English (both verbal and written)

• Computer skills (MS Office Suite)

• Proven project management skills

• Relevant Medicines Australia accreditation

• Minimum 2 years’ experience in learning and development within pharmaceutical industry preferred

• Experience with e-Learning/online learning systems and platforms preferred

• Degree and/or tertiary training qualification in health science, business or related discipline preferred

• English written and speaking to a high standard is essential

Competencies

• Demonstrates excellent interpersonal skills, ability to influence with senior managers across the company and individuals from a variety of disciplines

• Serves as a role model for organizational agility

• Uses formal channels and informal network to get things done

• Marshals resources (people, funding, material, support) to accomplish a goal

• Provides frequent and on-going feedback that is specific, insightful and timely

• Manages conflicting interests and priorities

• Takes initiative and acts proactively, enthusiastically and creatively

• Consistently looks beyond the present tactical level to consider long-term implications and opportunities

• Serves as a role model for Amgen’s values

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