Career Category

Sales & Marketing Operations:

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What you will do

As the Senior Manager, Contracts & Pricing Execution (CPE) – Amgen India, you will be responsible for leading day-to-day execution of U.S. commercial contract and pricing operations performed in India.

Reporting to the Director, Contracts & Pricing Execution (CPE) – Amgen India, this role is accountable for ensuring consistent delivery of contract- and pricing-related activities, adherence to control requirements, and effective performance management of teams operating in a highly accountable, deadline-driven environment.

This role focuses on execution excellence, team leadership, and control discipline, while contributing to continuous improvement initiatives under established U.S. CPE governance.

Key Responsibilities

Operational Execution & Delivery

• Lead day-to-day execution of U.S. commercial contract and pricing operations, ensuring accuracy, completeness, and timeliness of deliverables.
• Manage execution of contractually governed and government-impacted commercial processes under tight execution, payment, and reporting timelines, with downstream financial reporting impact.
• Ensure delivery against defined service levels, quality standards, and operational KPIs.
• Identify execution issues, risks, and bottlenecks; drive resolution and escalate appropriately.

Systems & Process Management

• Oversee operational activities within Revenue Management Systems supporting U.S. commercial contract and pricing execution.
• Ensure teams follow established processes, system controls, and data integrity standards.
• Partner with IS and business stakeholders to support defect resolution, enhancements, and process improvements.
• Reinforce consistent application of SOPs, documentation, and governance standards.

Controls, Compliance & Risk

• Execute and support SOX-controlled processes, including control performance, documentation, evidence preparation, and audit support.
• Work in close alignment with U.S. Contracts & Pricing Execution (CPE), and partner with Finance, Compliance, Legal, and Corporate Audit to support audit readiness and timely remediation of findings.
• Proactively identify operational, financial, and compliance risks and implement mitigation actions.

U.S. Stakeholder Engagement

• Serve as a key execution contact for U.S. stakeholders on in-scope activities, timelines, and issue resolution.
• Communicate operational status, risks, and progress clearly to leadership.
• Support governance forums, operating rhythms, and reporting cadences.

People Leadership & Development

• Lead, coach, and develop managers and individual contributors supporting CPE execution.
• Drive performance management, skill development, and succession planning.
• Foster a culture of accountability, attention to detail, ownership, and continuous improvement aligned with Amgen Values.

What We Expect of You

We are all different, yet we all use our unique contributions to serve patients. The ideal candidate is a strong execution leader with experience operating in controlled environments and managing teams responsible for high-impact commercial operations.

Basic Qualifications

• Bachelor’s degree and 10–14 years of progressive experience in commercial operations, contracts, pricing, finance, accounting, or related operational roles within a U.S. pharmaceutical or biotech environment
• 5+ years of people leadership experience, including managing teams or team leads

Preferred Qualifications

• Experience supporting U.S. pharmaceutical commercial operations in a regulated or highly controlled environment
• Working knowledge of Revenue Management Systems and ERP-enabled execution processes
• Experience executing SOX-controlled processes and supporting audits
• Strong analytical, problem-solving, and communication skills
• Experience working with offshore or distributed teams supporting U.S. stakeholders

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