At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Analyst operates within a centralised ICS Reporting Processes Hub, supporting governance and oversight across regulatory reporting processes. The role ensures strong control discipline, adherence to regulatory requirements, and consistent audit-ready outcomes.

Analysts provide end-to-end operational and coordination support across standardised, market-agnostic governance, regulatory reporting, and control activities, acting as a control layer to enable scalable, consistent, and risk-managed delivery across multiple markets.

This role focuses on monitoring, control execution and testing, as well as the proactive identification of controls gaps, risks and improvement opportunities. Analysts partner closely with stakeholders across Governance, Compliance, and Operations to strengthen oversight, enhance control effectiveness, and support ongoing risk reduction as processes evolve. This role plays a critical part in ensuring effective oversight of regulatory reporting processes in a complex, multi-market environment.

Key Responsibilities

• Execute governance and oversight activities across regulatory and reporting processes, ensuring alignment with defined standards, internal policies, control frameworks and regulatory requirements.
• Support end-to-end process oversight by monitoring execution, identifying control gaps, and ensuring activities are completed accurately and on time.
• Perform control validations, documentation reviews, and evidence checks to ensure completeness, consistency, accuracy and timely reporting, while maintaining high-quality governance records for audit readiness.
• Support control and testing activities (e.g. PRSA, PPCR or similar), including evidence review, issue tracking, and remediation follow-up.
• Identify risks, control weaknesses, and process gaps, and escalate issues proactively with clear context and recommended actions.
• Track actions, dependencies, risks, and issues, ensuring clear ownership, timely resolution, and proper documentation of outcomes. Support preparation of materials for governance forums, and leadership updates.
• Partner with stakeholders across Governance, Compliance, and Operations to ensure clarity of roles, effective collaboration, and adherence to reporting expectations.
• Document current and future-state processes, identifying opportunities for standardisation, optimisation, and continuous improvement to support scalable delivery and operating model evolution.

Skills & Experience

• 3–5 years of experience in governance, risk, control, or regulatory environments.
• Strong understanding of control and testing frameworks (e.g. PRSA, PPCR, RCSA or similar).
• High attention to detail with a strong focus on control quality, documentation, and audit readiness.
• Strong analytical skills with the ability to identify risks, control gaps, and execution issues.
• Ability to interpret operational data and support clear, accurate, and insight-driven governance reporting.
• Strong organizational skills with the ability to manage multiple priorities in a structured environment.
• Excellent English communication skills (verbal and written), with the ability to clearly articulate risks and issues.
• Sound judgement and confidence to challenge constructively and escalate risks early where required.
• Strong stakeholders' management skills, with the ability to build relationships, drive cross-functional collaboration, and coordinate across multiple stakeholders while maintaining clear accountability.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.