American Express
American Express

Associate -Digital Product Management

RoleProduct
LevelEntry
LocationPhoenix, United States
WorkOn-site
TypeFull-time
Posted1 week ago
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About the role

Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers’ confidence in the security of the products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience.

The Digital Risk Products &:

Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card & non card business globally.

As a part of this team, you’ll work with the industry’s best talent to create thoughtful and innovative risk products that advance our market share and the way we do business. If you are interested in building the innovative digital risk products, can translate our business needs into remarkable solutions and if this energizes you, you should consider career in Risk Products team.

Qualifications and Skills Required:

  • Ability to drive project deliverables to achieve business results

  • Ability to work effectively in a team environment

  • Strong communication & interpersonal skills

  • Ability to learn quickly and work independently with sophisticated, unstructured initiatives

  • Customer-centered design approach and experience developing software products or services in partnership with different business partners globally

  • Experience in prototyping, iterative development, Scaled Agile Framework, and principles is a plus

  • Knowledge of SQL, Java, MS Office – PowerPoint, Excel

  • Knowledge of SAS, Hive, Yellow Brick, or Python is a plus

  • Bachelors in a relevant field. Master’s is a plus

  • 1+ years of experience in product development, or a related field

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

Job Responsibilities:

  • Develop next generation software products and solutions to solve risk management needs using latest tools and technologies.

  • Collaborate with multiple risk strategy partners, technology teams and other product teams to build & iterate on products.

  • Drive global, reusable & configurable design, rule authoring, testing, integration, and product launch using low-code tools.

  • Work in a scrum team environment with Scrum Master, Product Owner and peers to design, develop and implement business logic.

  • Identify & implement Product & Process simplification opportunities.

  • Deliver prioritized functional and non-functional roadmap as per aligned timelines & good quality.

Benefits and perks

Learning Budget

Mental Health Support

Flexible Hours

Wellness Programs

Performance Bonus

Parental Leave

Required skills

Product strategy

Roadmap planning

Stakeholder management

About American Express

Phoenix

Headquarters