At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The Senior Manager, 1LOD Program Execution will be responsible for driving disciplined execution and operationalization of approved financial crimes remediation initiatives across the First Line of Defense. This role ensures remediation commitments aligned to the Long-Term Plan are delivered on time, in sequence, and to enterprise standards, with clear visibility into milestones, risks, dependencies, and resourcing. 

Core responsibilities include:

• Own execution of the approved remediation roadmap, ensuring alignment to MRIA-3 Long-Term Plan (LTP) commitments and enterprise priorities
• Track and manage execution across milestones, tasks, dependencies, and resourcing, maintaining clear ownership and delivery accountability
• Coordinate delivery of the Financial Crimes “Big Rocks,” ensuring workstreams progress in sequence and execution remains integrated across stakeholders
• Maintain execution trackers, dashboards, and reporting, providing timely, accurate visibility into progress, risks, and delivery health
• Proactively identify, escalate, and drive resolution of execution risk, slippage, or dependency conflicts that threaten committed timelines or outcomes
• Ensure remediation initiatives are operationalized effectively, partnering with change management and business teams to embed outcomes into BAU processes
• Hold delivery owners accountable for execution commitments, ensuring remediation is delivered as committed and meets enterprise quality and regulatory expectations

Minimum Qualifications

• 5+ years of experience in enterprise program governance, remediation execution, or control-focused program management
• Demonstrated experience operating through a regulatory and examiner lens
• Proven ability to orchestrate across complex, matrixed organizations and hold senior stakeholders accountable
• Excellent communication skills with experience producing regulator-ready and executive-level material
• Bachelor Degree 

Salary Range: $103,750.00 to $174,750.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial well-being support 
• Comprehensive medical, dental, vision, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions