American Express
American Express

General Clerk I

RoleOperations
LevelMid Level
LocationMinato-Ku, Japan
WorkOn-site
TypeFull-time
Posted1 month ago
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About the role

This is Disability Hiring position. It will be required to provide the Certification for Person with Disability at the interview process.

This is a fixed-term contractor position.

For International Card Services (ICS), supplier payments are one of the most important business growth strategies.
SME Account Development plays a critical role in achieving this business strategy.
This position is responsible for administrative and support tasks related to SME Account Development.

  • Basic skills in Microsoft Office (Outlook, Word, Excel, PowerPoint)
    (Excel skills such as experience with pivot tables and functions are preferred)
  • Business-level typing speed
  • Strong communication skills
  • Accuracy in processing tasks while adhering to relevant laws and internal policies
  • Team player
  • Strong sense of responsibility to see tasks through to completion
  • Ability to adapt to changes in procedures and operational rules
  • Ability to analyze tasks, improve processes, and solve problems
  • Native Level of Japanese language

Administrative and support tasks for SME Account Development:

  • Initial handling of inbound customer phone calls
  • Data entry, management, and processing
  • Preparation and management of documents
  • Other ad-hoc tasks

Required skills

Administrative support

Documentation

Coordination

About American Express

Minato-Ku

Headquarters